At a Glance
- Tasks: Lead maintenance operations at a brand-new hotel, ensuring top-notch facilities and guest satisfaction.
- Company: Join Imperial London Hotels, a family-run company with a rich 187-year legacy.
- Benefits: Enjoy 28 days holiday, training opportunities, discounts, and a supportive work environment.
- Why this job: Be part of an exciting new hotel opening and make a real impact on guest experiences.
- Qualifications: Experience in hotel maintenance management and strong technical skills required.
- Other info: Dynamic role with excellent career growth and a focus on sustainability.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
Hours: 40 hours per week
Location: Bloomsbury, London
About Us
Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach. In Summer 2026, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About The Role
We are seeking an experienced and detailed Maintenance Manager to lead the engineering and property maintenance operations at our newly refurbished flagship hotel. This role is central to delivering a safe, efficient and beautifully maintained environment for guests and team members alike. Working closely with the Operations Manager, you will play a key part in ensuring the hotel operates smoothly from opening day and beyond.
Responsibilities
- Oversee the full maintenance function, ensuring the hotel’s facilities, systems and equipment are consistently maintained to 4‑star deluxe standards
- Lead, train and motivate the maintenance team to deliver safe, efficient and high‑quality work
- Manage planned and reactive maintenance programmes, ensuring timely completion and minimal operational disruption
- Implement preventative maintenance schedules and support long‑term asset protection across all areas of the hotel
- Ensure compliance with all health, safety, and statutory regulations, including COSHH and audit requirements
- Manage departmental budgets, staffing levels and resources to support efficient and high‑quality operations
- Coordinate with external contractors and suppliers, ensuring quality, value, and compliance
- Work collaboratively with other departments to address issues promptly and support seamless daily operations
- Manage departmental payroll and scheduling to align with operational and budgetary goals
- Maintain accurate documentation, inspection records, and equipment logs
- Champion sustainability, energy efficiency and environmentally responsible maintenance practices
Who You Are
- You will have experience as a Maintenance or Property Manager ideally in a new opening hotel environment
- Qualified to NVQ Level 3 Electrical Installation (2365) and 18th Edition Testing & Inspection
- Strong technical expertise across electrical, plumbing, mechanical and building systems
- Proven experience leading teams of 10 or more, with strong recruitment, coaching and performance management capability
- Strong organisational and planning skills, with experience managing budgets and maintenance systems
- Proficiency in maintenance software and a sound understanding of compliance requirements
- Excellent communication skills, able to engage effectively with colleagues, guests, and contractors
- Innovative mindset with a focus on efficiency, safety, and long‑term operational excellence
- Flexibility to work varied shifts in line with a 24/7 hotel operation
What’s In It For You
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Ready to Help Shape the Future of Imperial?
If you are ready to lead a key operational department and help shape the future of our reimagined flagship hotel, we would be delighted to hear from you!
Maintenance Manager at The Imperial (New Opening Hotel) employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager at The Imperial (New Opening Hotel)
✨Tip Number 1
Get to know the hotel! Research The Imperial and its unique offerings. Understanding the vibe and what makes it special will help you stand out in interviews and show your genuine interest.
✨Tip Number 2
Network like a pro! Connect with current employees or industry professionals on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to maintenance management. Think about how you’d handle specific scenarios, especially in a new opening hotel. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Maintenance Manager at The Imperial (New Opening Hotel)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Manager role. Highlight your experience in hotel maintenance and any relevant qualifications, like your NVQ Level 3 in Electrical Installation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for maintaining high standards in a hotel environment and how you can contribute to The Imperial's success. Let us know why you're the perfect fit for our team!
Show Off Your Leadership Skills: Since this role involves leading a maintenance team, be sure to showcase your leadership experience. Talk about how you've motivated teams in the past and any successful projects you've managed. We love hearing about your innovative ideas!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our family-run company!
How to prepare for a job interview at Imperial London Hotels
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electrical, plumbing, and mechanical systems. The interviewers will likely ask you about your experience with these areas, so be ready to share specific examples of how you've handled maintenance challenges in the past.
✨Showcase Your Leadership Skills
As a Maintenance Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've motivated and trained your team in previous roles. Highlight any successful projects where your leadership made a difference.
✨Understand the Hotel's Vision
Familiarise yourself with The Imperial's mission and values. Be prepared to explain how your approach to maintenance aligns with their goal of providing a high-quality guest experience. This shows that you're not just looking for a job, but that you're genuinely interested in contributing to their vision.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their sustainability practices or how they envision the maintenance department evolving as the hotel grows. It demonstrates your interest in the role and helps you assess if it's the right fit for you.