At a Glance
- Tasks: Partner with hotel leaders to design and deliver impactful learning solutions.
- Company: Join a leading hospitality group committed to employee growth and innovation.
- Benefits: 20 days holiday, discounts, training opportunities, and wellbeing support.
- Other info: Hybrid working model with excellent career progression opportunities.
- Why this job: Shape talent pathways and make a real difference in people's careers.
- Qualifications: 3 years in Learning & Development and a recognised qualification.
The predicted salary is between 54000 - 66000 £ per year.
Location: Hybrid Working - 4 Days in our office in Bloomsbury, London & 1 day WFH
Contract Length: 12 months FTC
As we continue to evolve and invest in the future of our talent, we're looking for an ambitious Learning & Development Business Partner to join our People & Development team.
We're looking for someone who can act as a trusted partner to our hotel leaders, identify capability gaps, design innovative learning solutions, and deliver projects that have a genuine impact on business performance, employee growth, and guest experience.
You'll work closely with General Managers, Heads of Department and People leaders across the business to:
- Identify skills gaps, performance challenges and future capability needs
- Use people insights, business data and stakeholder feedback to recommend impactful development solutions
- Develop blended, digital and AI-enabled programmes that support operational excellence
- Help shape talent pathways and career progression opportunities across Imperial London Hotels
- Contribute to succession planning and workforce development initiatives
- Support the creation of skills frameworks and learning pathways that enable long-term growth
- Manage L&D projects from concept through to implementation
- Measure effectiveness through data, learning analytics and business outcomes
- Promote learning initiatives across the business
- Ensure onboarding, compliance and essential learning activities are delivered effectively
- Help create a culture where people can develop, thrive and build rewarding careers
Requirements:
- At least 3 years' experience in Learning & Development
- Experience partnering with managers and operational leaders to identify development needs
- A recognised L&D, training or facilitation qualification
- CIPD Level 3 (or equivalent experience)
- Experience in multi-site hospitality, retail or other customer-focused environments
- Experience with coaching, mentoring or management development
- Knowledge of digital learning platforms, learning analytics and AI-enabled learning solutions
Benefits:
- 20 days holiday (plus Bank Holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning
- Interest free Season Ticket Loan
- Workplace Pension
- Team member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee funded Health Cash Plan
- Local Bloomsbury discounts
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme
Today, we're proud to operate a collection of iconic hotels and provide rewarding careers for thousands of colleagues. When you join us, you'll become part of a business that is committed to developing its people, embracing innovation and creating opportunities for growth.
If you're a commercially minded L&D professional who loves partnering with leaders, shaping capability and delivering learning that drives real results, we'd love to hear from you!
Training Business Partner Apprentice in London employer: Imperial London Hotels
At Imperial London Hotels, we pride ourselves on being an exceptional employer that values the growth and development of our team members. With a hybrid working model in the vibrant Bloomsbury area, we offer competitive salaries, excellent benefits, and a culture that fosters innovation and collaboration. Join us to make a meaningful impact in a supportive environment where your contributions are recognised and rewarded.
