At a Glance
- Tasks: Lead night operations, ensuring guest satisfaction and safety at the President Hotel.
- Company: Join the Imperial London Family of Hotels, a historic family-run business.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and professional development opportunities.
- Other info: Dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of a team that creates memorable experiences in the heart of London.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 30000 - 32450 £ per year.
Imperial London Hotel Group is recruiting for a Night Manager based at our President Hotel in Bloomsbury. You will oversee and direct all hotel operations during the night shift to ensure guest satisfaction and safety.
Key Duties will include:
- Conducting regular team meetings with Supervisors and Staff Members to discuss operational focus including security, service quality, KPIs, targets, and guest feedback.
- Overall responsibility for emergency procedures during the night shift, including safe evacuation in cases of emergency.
What we'd like from you:
- Previous operational experience as a Night Manager or an experienced Assistant Front Office Manager/Duty Manager.
- Passion for hospitality and creating memorable experiences for others.
- Excellent organisation skills, able to multi-task and adapt to changing priorities.
- A natural leader with great communication skills.
- A positive can-do attitude, calm under pressure, able to work independently and as part of a team.
- Previous knowledge of Opera is desirable.
What's In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Free meals on duty.
- Access to ILH Training Academy programmes, apprenticeships, and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning.
- Interest-free Season Ticket Loan.
- Workplace Pension.
- Team member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Caf.
- Employee funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first aiders, wellbeing support, and the Employee Assistance Programme.
About Us:
With a 185-year legacy, our company combines the stability of a long-standing family business with the innovation of a startup. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London, and we believe that great hospitality starts with the right people.
Night Manager - President Hotel - Bloomsbury, London employer: Imperial London Hotels
Imperial London Hotels is an exceptional employer, offering a warm and inclusive work culture that prioritises employee wellbeing and growth. With a rich 187-year legacy, we provide extensive benefits including generous holiday allowances, training opportunities through our ILH Training Academy, and discounts across our venues, all set in the vibrant heart of Bloomsbury, London. Join us at The Imperial, where your contributions will be valued, and you will play a key role in creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager - President Hotel - Bloomsbury, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Imperial London Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Imperial London Hotels
Don't be shy about reaching out to Imperial London Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager - President Hotel - Bloomsbury, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Imperial London Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Imperial London Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
