Maintenance Manager in London

Role: Maintenance Manager at The Imperial (New Opening Hotel)

Hours: 40 hours per week

Location: Bloomsbury, London

About Us:

Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach. In Summer 2026, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.

About the Role:

We are seeking an experienced and detailed Maintenance Manager to lead the engineering and property maintenance operations at our newly refurbished flagship hotel.

This role is central to delivering a safe, efficient and beautifully maintained environment for guests and team members alike. Working closely with the Operations Manager, you will play a key part in ensuring the hotel operates smoothly from opening day and beyond.

What You’ll Be Doing:

• Oversee the full maintenance function, ensuring the hotel’s facilities, systems and equipment are consistently maintained to 4‑star deluxe standards
• Lead, train and motivate the maintenance team to deliver safe, efficient and high‑quality work
• Manage planned and reactive maintenance programmes, ensuring timely completion and minimal operational disruption
• Implement preventative maintenance schedules and support long‑term asset protection across all areas of the hotel
• Ensure compliance with all health, safety, and statutory regulations, including COSHH and audit requirements
• Manage departmental budgets, staffing levels and resources to support efficient and high‑quality operations
• Coordinate with external contractors and suppliers, ensuring quality, value, and compliance
• Work collaboratively with other departments to address issues promptly and support seamless daily operations
• Manage departmental payroll and scheduling to align with operational and budgetary goals
• Maintain accurate documentation, inspection records, and equipment logs
• Champion sustainability, energy efficiency and environmentally responsible maintenance practices

Who You Are:

• You will have experience as a Maintenance or Property Manager ideally in a new opening hotel environment
• Qualified to NVQ Level 3 Electrical Installation (2365) and 18th Edition Testing & Inspection
• Strong technical expertise across electrical, plumbing, mechanical and building systems
• Proven experience leading teams of 10 or more, with strong recruitment, coaching and performance management capability
• Strong organisational and planning skills, with experience managing budgets and maintenance systems
• Proficiency in maintenance software and a sound understanding of compliance requirements
• Excellent communication skills, able to engage effectively with colleagues, guests, and contractors
• Innovative mindset with a focus on efficiency, safety, and long‑term operational excellence
• Flexibility to work varied shifts in line with a 24/7 hotel operation

What’s In It for You:

• 28 days holiday, rising to 33 with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

Ready to Help Shape the Future of Imperial?

If you are ready to lead a key operational department and help shape the future of our reimagined flagship hotel, we would be delighted to hear from you!