At a Glance
- Tasks: Ensure rooms and public areas are spotless for guest satisfaction.
- Company: Join a family-run hotel with a rich 185-year legacy.
- Benefits: 28 days holiday, free meals, discounts, and career growth opportunities.
- Other info: Flexible shifts and training provided for all skill levels.
- Why this job: Be part of a lively team in a vibrant central London location.
- Qualifications: Attention to detail and a positive, caring attitude are essential.
We're looking for a dedicated and caring individual to join our housekeeping department at our hotel near Russell Square, central London. As a key member of our team, you'll play a vital role in ensuring our guests enjoy a clean, comfortable, and memorable stay.
Why Join Us?
- Career Growth: Whether you have experience in housekeeping or are looking to start a new career, we offer a range of roles including Room Attendant, Housekeeping Supervisor, and Housekeeping Manager, with clear progression paths and ongoing training.
- Lively Environment: Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.
- Great Location: Located in Bloomsbury, you'll be working at President Hotel, with 523 rooms. It's a special place to be, offering an on-site restaurant bar and resident theatre show, The Faulty Towers Dining Experience.
What you'll be doing
- Responsible for ensuring that all rooms and public areas are cleaned and presented to our company standards to ensure guest satisfaction on every stay with us.
- Work to daily job lists from the room status, arrivals and departures lists - changing beds/ linen, clean bathrooms, vacuuming, dusting and replace all courtesy items in all rooms.
- Performs all seasonal or ad hoc activities as needed such as flipping beds, cleaning drapes as and when required.
- Report and submits lost and found articles immediately to line manager.
- Report any maintenance issues such as furniture, fittings and equipment to Housekeeping Supervisor or Housekeeping Manager.
- Informs Housekeeping Supervisor or Housekeeping Manager of any security issues or concerns.
What we'd like from you
- If you have previous cleaning experience this would be beneficial, but we'll provide you with all training that you need to do your job.
- You will take pride in doing a great job every day with a good eye for detail to make sure everything is perfect for our guests' arrival.
- We are looking for someone with a can-do attitude and is confident talking with guests able to work both independently and with your team to ensure targets are met.
- You will have a good level of spoken and written English. If you speak other languages, this would be advantageous.
What we're looking for:
- Essential Skills: Attention to detail, Team-oriented attitude, Positive and caring approach, Flexibility to work various shifts: early mornings, evenings, and weekends, Physical ability to perform repetitive tasks such as lifting, bending, and standing for long periods, Basic understanding of English for team communication and safety purposes, Basic understanding of smartphone technology for tracking your housekeeping tasks on an app.
- Desirable Skills (Not Required but a Plus): Experience in housekeeping or a similar role within the hospitality sector, Knowledge of cleaning techniques and materials.
What you will get in return
- 28 Days Holiday pro-rata increasing with length of service up to 33 days
- Free meals on duty
- Uniform & dry-cleaning
- Workplace pension scheme
- £300 Refer a Friend Scheme
- Employee recognition
- Employee awards
- Social events
- Interest-free Season Ticket Loan / Travelcard Loan
- 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
- Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
- Shopping discounts across several high-street brands and online retailers (via Each Person)
- Nursery Scheme via Each Person (subject to eligibility)
- Early Pay - Instantly access a portion of the pay you've already earned
- Mental health first aiders support & well-being
- Employee Assistance Programme- Supported by Hospitality Action
You can explore additional benefits here.
About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you're ready to bring your expertise to support us with our new chapter, please apply today!
Linen Porter - President Hotel - Bloomsbury, London employer: Imperial London Hotels
Imperial London Hotels is an exceptional employer, offering a warm and inclusive work culture that prioritises employee wellbeing and growth. With a rich 187-year legacy, we provide extensive benefits including generous holiday allowances, training opportunities through our ILH Training Academy, and discounts across our venues, all set in the vibrant heart of Bloomsbury, London. Join us at The Imperial, where your contributions will be valued, and you will play a key role in creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Linen Porter - President Hotel - Bloomsbury, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Imperial London Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Imperial London Hotels
Don't be shy about reaching out to Imperial London Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Linen Porter - President Hotel - Bloomsbury, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Imperial London Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Imperial London Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
