At a Glance
- Tasks: Partner with leaders to identify skills gaps and create impactful learning solutions.
- Company: Join Imperial London Hotels, a historic brand committed to employee development.
- Benefits: Enjoy competitive salary, 20 days holiday, discounts, and wellness support.
- Other info: Hybrid working model with excellent career progression opportunities.
- Why this job: Make a real impact on employee growth and guest experience in a dynamic environment.
- Qualifications: 3+ years in L&D, strong design skills, and stakeholder management experience.
The predicted salary is between 51648 - 63126 £ per year.
Location: Hybrid Working - 4 Days in our office in Bloomsbury, London & 1 day WFH
Salary: Competitive + Excellent Benefits
Contract Length: 12 months FTC
About the Role:
At Imperial London Hotels, we believe our people are the difference. As we continue to evolve and invest in the future of our talent, we're looking for an ambitious Learning & Development Business Partner to join our People & Development team. We're looking for someone who can act as a trusted partner to our hotel leaders, identify capability gaps, design innovative learning solutions, and deliver projects that have a genuine impact on business performance, employee growth, and guest experience.
What You'll Be Doing:
- Work closely with General Managers, Heads of Department and People leaders across the business to identify skills gaps, performance challenges and future capability needs.
- Use people insights, business data and stakeholder feedback to recommend impactful development solutions.
- Create engaging learning experiences that go beyond the classroom.
- Develop blended, digital and AI-enabled programmes that support operational excellence.
- Facilitate workshops and discussions that challenge thinking, build capability and drive action.
- Help shape talent pathways and career progression opportunities across Imperial London Hotels.
- Contribute to succession planning and workforce development initiatives.
- Support the creation of skills frameworks and learning pathways that enable long-term growth.
- Manage L&D projects from concept through to implementation.
- Measure effectiveness through data, learning analytics and business outcomes.
- Use insight to continually improve learning experiences and demonstrate value.
- Promote learning initiatives across the business.
- Ensure onboarding, compliance and essential learning activities are delivered effectively.
- Help create a culture where people can develop, thrive and build rewarding careers.
What We're Looking For:
- At least 3 years' experience in Learning & Development.
- Experience partnering with managers and operational leaders to identify development needs.
- Strong learning design and facilitation experience.
- Excellent stakeholder management and influencing skills.
- The confidence to challenge constructively and drive change.
- The ability to manage multiple priorities in a fast-paced environment.
- A recognised L&D, training or facilitation qualification.
- CIPD Level 3 (or equivalent experience).
It Would Be Great If You Also Have:
- Experience in multi-site hospitality, retail or other customer-focused environments.
- CIPD Level 5 qualification.
- Experience with coaching, mentoring or management development.
- Knowledge of digital learning platforms, learning analytics and AI-enabled learning solutions.
What You Will Get In Return:
- 20 days holiday (plus Bank Holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning.
- Interest free Season Ticket Loan.
- Workplace Pension.
- Team member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme.
Why Join Imperial London Hotels:
For nearly 190 years, Imperial London Hotels has been welcoming guests to the heart of London. Today, we're proud to operate a collection of iconic hotels and provide rewarding careers for thousands of colleagues. When you join us, you'll become part of a business that is committed to developing its people, embracing innovation and creating opportunities for growth.
Ready to Make an Impact? If you're a commercially minded L&D professional who loves partnering with leaders, shaping capability and delivering learning that drives real results, we'd love to hear from you!
L&D Business Partner in London employer: Imperial London Hotels
At Imperial London Hotels, we pride ourselves on being an exceptional employer that values the growth and development of our team members. With a hybrid working model in the vibrant Bloomsbury area, we offer competitive salaries, excellent benefits, and a culture that fosters innovation and collaboration. Join us to make a meaningful impact in a supportive environment where your contributions are recognised and rewarded.
