At a Glance
- Tasks: Keep guest rooms spotless and welcoming, ensuring a top-notch experience.
- Company: Join the Imperial London Hotels, a family-run business with a rich 187-year legacy.
- Benefits: Enjoy 28 days holiday, training opportunities, discounts, and a supportive work environment.
- Other info: Great career growth potential and a vibrant team atmosphere await you.
- Why this job: Be part of a new hotel opening in Bloomsbury and make guests feel at home.
- Qualifications: Experience in cleaning roles and a keen eye for detail are essential.
The predicted salary is between 22000 - 26000 £ per year.
Role: Room Attendant at The Imperial - New Opening Hotel
Location: Bloomsbury, London
40 Hours (5 Days out of 7 days weekly rota)
About Us
Imperial London Hotels is a family-run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach. This summer, we open the doors to our fully re‑imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role
We’re looking for a detail‑driven, hardworking Room Attendant to help deliver exceptional guest experiences. You’ll ensure rooms are spotless, welcoming and maintained to the highest standards, supporting the wider housekeeping team in creating a comfortable stay for every guest.
What You’ll Be Doing
- Clean and service guest rooms to brand standards, including beds, bathrooms, floors, surfaces and amenities.
- Work from daily room lists, arrivals and departures, completing every task to a consistent standard.
- Carry out seasonal tasks such as mattress turning, curtain cleaning and deep‑clean duties.
- Report maintenance issues promptly and log all defects correctly.
- Handle guest laundry, lost property and room supplies in line with procedures.
- Fulfil guest requests politely, professionally and promptly.
- Maintain your service area, equipment and trolley to required standards.
- Follow all Health & Safety, COSHH, hygiene and manual‑handling procedures.
Who You Are
- Experience in cleaning roles (domestic, industrial or hotel).
- Able to communicate in English at CEFR A1 level.
- High attention to detail, positive attitude and pride in personal presentation.
- Bonus: customer service experience, COSHH or Health & Safety awareness.
What’s In It for You
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILHF & Boutlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Ready to Make an Impact?
If you take pride in high standards and enjoy delivering great service, we’d love to hear from you.
Housekeeping Room Attendant in London employer: Imperial London Hotels
At The Imperial, a newly opened hotel in the vibrant heart of Bloomsbury, London, we pride ourselves on our family-run ethos and a rich 187-year legacy. As a Room Attendant, you will be part of a supportive team that values high standards and exceptional guest experiences, with access to extensive training programmes, generous holiday allowances, and unique perks like discounted stays and local discounts, making it an ideal place for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Room Attendant in London
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Imperial and its values. This will help you show genuine interest and align your answers with what they’re looking for.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for housekeeping roles and rehearse your answers. We want you to feel confident when discussing your experience and how you can contribute to the team.
✨Tip Number 3
Dress to impress! Even if it’s a casual interview, looking smart shows that you take the opportunity seriously. Plus, it reflects the pride you’ll take in your work as a Room Attendant.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Room Attendant in London
Some tips for your application 🫡
Show Your Attention to Detail:As a Room Attendant, attention to detail is key! Make sure your application highlights any experience you have in cleaning roles and how you ensure everything is spotless. We want to see that you take pride in your work!
Keep It Professional:Even though we’re keeping it informal here, your written application should still be professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you care about the role!
Share Your Customer Service Skills:If you've got any customer service experience, don’t forget to mention it! We love candidates who can communicate well and handle guest requests with a smile. Let us know how you’ve gone above and beyond for guests in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Imperial London Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms to brand standards and handling guest requests. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Attention to Detail
During the interview, highlight your experience in cleaning roles and your high attention to detail. Share specific examples of how you've maintained cleanliness and organisation in previous jobs. This is crucial for impressing the hiring team at The Imperial.
✨Demonstrate Your Customer Service Skills
Even if the focus is on cleaning, customer service is key in hospitality. Be prepared to discuss any past experiences where you’ve gone above and beyond for guests. This will help you stand out as someone who can contribute to exceptional guest experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
