At a Glance
- Tasks: Supervise evening housekeeping operations and maintain high cleanliness standards.
- Company: Join the Imperial Hotel, a new lifestyle destination in Bloomsbury.
- Benefits: 28 days holiday, training programmes, discounts, and wellbeing support.
- Other info: Dynamic work environment with opportunities for career growth.
- Why this job: Be part of a vibrant team creating exceptional guest experiences.
- Qualifications: Experience in housekeeping supervision and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Role: Evening Housekeeping Supervisor at The Imperial - New Opening Hotel
Location: Bloomsbury, London
40 Hours (5 Days out of 7 days weekly rota)
About Us: Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone's reach. This summer, we open the doors to our fully re-imagined hotel, The Imperial - a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role: We're seeking a proactive and dependable Evening Housekeeping Supervisor to ensure smooth evening operations and consistently high cleanliness standards. You'll lead the team through the busiest evening periods, supporting guest needs and maintaining exceptional presentation throughout the hotel.
What You'll Be Doing:
- Supervise evening cleaning of rooms, corridors and public spaces to brand standards.
- Coordinate handovers with Reception and Night Porters to maintain room readiness.
- Oversee guest laundry, lost property and urgent guest requests promptly.
- Maintain orderly storerooms, monitored stock levels and efficient trolley setups.
- Train and support evening team members, ensuring strong performance and consistency.
- Record and report maintenance issues as they arise.
Who You Are:
- Experienced Housekeeping Supervisor or Room Attendant (minimum 1 year).
- Strong organisation, time management and communication skills.
- High attention to detail and commitment to service quality.
- Bonus: hotel housekeeping experience, OPERA PMS knowledge, auditing experience.
What's In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning
- Interest free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Caf
- Employee funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme
Ready to Shine in the Evening? If you take pride in high standards and love creating great guest experiences, we'd be delighted to hear from you.
Housekeeping Evening Supervisor - The Imperial Hotel (New Opening) - Bloomsbury, London employer: Imperial London Hotels
At The Imperial Hotel in Bloomsbury, London, we pride ourselves on being a family-run establishment with a rich 187-year legacy, offering a vibrant work culture that values authenticity and guest satisfaction. As an Evening Housekeeping Supervisor, you'll enjoy a supportive environment with ample opportunities for professional growth through our ILH Training Academy, alongside competitive benefits such as a generous holiday allowance, discounts across our outlets, and access to wellbeing support. Join us in creating memorable experiences in a newly re-imagined hotel that stands at the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Evening Supervisor - The Imperial Hotel (New Opening) - Bloomsbury, London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might have insights about The Imperial Hotel. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show up and shine! If you can, visit the hotel before applying. Familiarise yourself with the vibe and the area. It’ll give you a leg up in interviews when you can talk about what you love about the place.
✨Tip Number 3
Prepare for the interview by practising common questions for housekeeping supervisors. Think about how you’d handle busy evenings and guest requests. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our family at The Imperial.
We think you need these skills to ace Housekeeping Evening Supervisor - The Imperial Hotel (New Opening) - Bloomsbury, London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Evening Housekeeping Supervisor role. Highlight any relevant housekeeping experience and showcase your attention to detail – it’s what we’re all about!
Craft a Personal Cover Letter:Don’t just send a generic cover letter! Take the time to write a personal one that explains why you want to join us at The Imperial. Share your passion for hospitality and how you can contribute to our team.
Showcase Your Leadership Skills:As a supervisor, we want to see your leadership qualities shine through. Mention any previous experience where you’ve led a team or managed tasks effectively, especially in a busy environment like a hotel.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Imperial London Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research The Imperial Hotel and its offerings. Familiarise yourself with their values, the services they provide, and what makes them unique in Bloomsbury. This will show your genuine interest and help you connect your experience to their needs.
✨Highlight Your Leadership Skills
As an Evening Housekeeping Supervisor, you'll be leading a team. Be ready to share specific examples of how you've successfully managed teams in the past. Discuss your approach to training and supporting team members, as well as how you handle busy periods and maintain high standards.
✨Demonstrate Attention to Detail
In housekeeping, attention to detail is crucial. Prepare to discuss how you ensure cleanliness and presentation standards are met. You might want to mention any systems or checklists you use to keep track of tasks and maintain quality control.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the hotel's operations, team dynamics, or future plans. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
