At a Glance
- Tasks: Lead the evening housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a family-run hotel with a rich 187-year legacy in Bloomsbury, London.
- Benefits: Enjoy 28 days holiday, training opportunities, discounts, and a supportive work environment.
- Other info: Dynamic role with excellent career growth and a vibrant team atmosphere.
- Why this job: Be part of a new lifestyle hotel and make a real impact on guest experiences.
- Qualifications: 1 year of housekeeping experience and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
Role: Evening Housekeeping Supervisor at The Imperial - New Opening Hotel
Location: Bloomsbury, London
40 Hours (5 Days out of 7 days weekly rota)
About Us:
Imperial London Hotels is a family-run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach. This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We’re seeking a proactive and dependable Evening Housekeeping Supervisor to ensure smooth evening operations and consistently high cleanliness standards. You’ll lead the team through the busiest evening periods, supporting guest needs and maintaining exceptional presentation throughout the hotel.
What You’ll Be Doing:
- Supervise evening cleaning of rooms, corridors and public spaces to brand standards.
- Coordinate handovers with Reception and Night Porters to maintain room readiness.
- Oversee guest laundry, lost property and urgent guest requests promptly.
- Maintain orderly storerooms, monitored stock levels and efficient trolley setups.
- Train and support evening team members, ensuring strong performance and consistency.
- Record and report maintenance issues as they arise.
Who You Are:
- Experienced Housekeeping Supervisor or Room Attendant (minimum 1 year).
- Strong organisation, time-management and communication skills.
- High attention to detail and commitment to service quality.
- Bonus: hotel housekeeping experience, OPERA PMS knowledge, auditing experience.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning.
- Interest-free Season Ticket Loan.
- Workplace Pension.
- Team Member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee-funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme.
Ready to Shine in the Evening? If you take pride in high standards and love creating great guest experiences, we’d be delighted to hear from you.
Housekeeping Evening Supervisor in London employer: Imperial London Hotels
Imperial London Hotels is an exceptional employer, offering a supportive and family-oriented work culture that values each team member's contribution. Located in the vibrant heart of Bloomsbury, our new hotel provides numerous employee benefits, including generous holiday allowances, training opportunities through the ILH Training Academy, and discounts across our facilities, ensuring a rewarding and fulfilling career path for our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Evening Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Evening Housekeeping Supervisor role.
✨Tip Number 2
Prepare for the interview by researching The Imperial and its values. Show us you understand our commitment to high cleanliness standards and guest satisfaction. Tailor your answers to reflect how your experience aligns with our mission.
✨Tip Number 3
Practice common interview questions related to housekeeping supervision. Think about scenarios where you've demonstrated strong organisation and time-management skills. We want to see how you handle challenges and lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our family-run company with a rich legacy.
We think you need these skills to ace Housekeeping Evening Supervisor in London
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous experience in housekeeping or as a supervisor. We want to see how you've led teams and maintained high standards, so don’t hold back on those details!
Tailor Your Application:Take a moment to customise your application for the Evening Housekeeping Supervisor role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Imperial!
How to prepare for a job interview at Imperial London Hotels
✨Know the Company Inside Out
Before your interview, take some time to research The Imperial and its values. Understand their commitment to authentic London experiences and how they operate as a family-run business. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Supervisory Skills
As an Evening Housekeeping Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experience where you've successfully led a team, managed conflicts, or improved cleaning standards. Be ready to discuss how you can motivate and train your team to maintain high cleanliness standards.
✨Highlight Your Attention to Detail
In housekeeping, attention to detail is crucial. Think of specific instances where your keen eye for detail made a difference in guest satisfaction or operational efficiency. Share these stories during your interview to illustrate your commitment to quality service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and the hotel's future plans. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Ask about their training programmes or how they support team members in their roles.
