Food & Beverage Manager - Bloomsbury in London

Imperial London Hotels Group is recruiting a Food & Beverage Manager at our Holiday Inn Bloomsbury Hotel. Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London, our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel features 317 rooms, a Starbucks coffee bar, Media Lounge & co-working space, the Stylish Artful Critic Bar, 13 Meeting Rooms, and 1 Ballroom.

As a Food & Beverage Manager, a heavy operational presence is key, keeping a calm approach when under pressure, ensuring seamless service and guest satisfaction is the highest priority. You will oversee the food & beverage operations across our outlets, manage your F&B team, maintain safety standards, manage stocks, financial reporting, and create authentic London experiences for all our guests.

Key Duties:

• Oversee F&B service of meetings and events within M&E space, ensuring all functions run smoothly and customer requirements are met.
• Receive and respond to all customer feedback, ensuring satisfaction and dealing with feedback professionally and efficiently.
• Take responsibility for stock ordering and inventory for each outlet, ensuring that all equipment and materials are ready for service.
• Responsible for recruiting and onboarding all F&B team members, inspiring them to deliver the best customer service, and preparing schedules for adequate staffing levels.

What we’d like from you:

• Previous experience as a Restaurant Manager or Food & Beverage Manager in the hotel industry at a 4-star Deluxe Standard.
• A passion for hospitality, focused on creating memorable experiences for guests.
• Personable and engaging, able to build rapport easily, with great communication skills.
• Excellent attention to detail and ability to thrive in a fast-paced environment.
• A natural leader, capable of motivating and developing a team to reach their full potential.

What’s in it for you:

• 28 days holiday, increasing with length of service up to 33 days (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships, and supported study scheme.
• Access to Holiday Purchase Scheme.
• Complimentary uniform dry-cleaning and discounted dry-cleaning on personal items.
• Access to an interest-free Season Ticket Loan or Travelcard Loan.
• Team member flat rate discount & 50% discount to friends and family at any of our hotels.
• 50% discount at ILH's nine food and beverage outlets.
• Access to coffee and beverage discounts at Blooms Caf - £1.50 per beverage.
• Access to an employee funded Health Cash Plan.
• Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets.
• Access to Early Pay - instantly access a portion of the pay you’ve already earned.
• Access to shopping discounts across several high-street brands and online retailers.
• Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology.
• Access to mental health first aiders support & well-being support.
• Access to our Employee Assistance Programme by Hospitality Action.

With a 185-year legacy, our company combines the stability of a long-standing family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future while upholding our core values of positivity, care, collaboration, growth, and pride. If you’re ready to bring your expertise to support us with our new chapter, please apply today!