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For Companies At a Glance
- Tasks: Lead our vibrant restaurants and bars, ensuring exceptional service and guest satisfaction.
- Company: Join a family-run hotel with a rich 187-year legacy in the heart of London.
- Benefits: Enjoy 28 days holiday, rising to 33, plus competitive pay and career growth.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Be part of an exciting new hotel opening and make a real impact on guest experiences.
- Qualifications: Experience in hospitality leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Role: F&B Supervisor at The Imperial - New Opening Hotel
Location: Bloomsbury, London
40 Hours
About Us
Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach. This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About The Role
We’re searching for a dynamic, hands‑on F&B Supervisor to help lead our restaurants, bars and event spaces. You’ll be right at the heart of the action driving exceptional service, motivating the team and making sure every guest leaves buzzing with a great impression.
What You’ll Be Doing
- Oversee daily service across all F&B outlets, ensuring every plate and pour meets our standards
- Support your line manager with performance updates, team leadership and departmental coordination
- Build strong relationships with guests and colleagues, resolving issues with confidence and professionalism
- Drive high standards in cleanliness, hygiene, safety and presentation
- Manage stock ordering, rotation and cost control
- Own staffing and rota support — adjusting labour to match business flow
- Maintain impeccable cash‑handling and billing procedures
- Ensure events, meetings and function spaces are perfectly set and ready to impress
- Lead pre‑shift briefings, motivate the team and ensure everyone knows the plan
- Jump between outlets as needed to keep service smooth, consistent and guest‑focused
- Champion a positive, collaborative culture where the team can thrive
Who You Are
- Experienced Supervisor or Manager in hospitality — restaurant, bar, café or hotel
- Confident in people leadership, guest engagement and problem‑solving
- Strong understanding of customer service excellence
- Level 2 Food Safety & Hygiene (or willing to obtain), plus L2 APLH
- Competent with MS Office, numerate, literate and able to communicate in English at CEFR B2 level
- Motivational, organised and ready to lead from the front
- Desirable: knowledge of drinks, stock control, AV set‑up and Micros systems
What’s In It For You
28 days holiday, rising to 33 with length of service (including)
F&B Supervisor - arcus in London employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Supervisor - arcus in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might have insights about The Imperial. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show up and shine! If you can, visit The Imperial or similar venues to get a feel for the atmosphere. This way, you can tailor your approach and show them you’re genuinely interested in being part of their team.
✨Tip Number 3
Prepare for the interview by practising common questions related to F&B supervision. Think about how you’d handle specific scenarios, like managing a busy service or resolving guest complaints. We want you to be ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at The Imperial right from the start.
We think you need these skills to ace F&B Supervisor - arcus in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to delivering exceptional service. We want to see how you connect with guests and create memorable moments!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the F&B Supervisor role. Highlight relevant experience in restaurants, bars, or hotels, and showcase your leadership skills. We appreciate when applicants take the time to align their background with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at The Imperial!
How to prepare for a job interview at Imperial London Hotels
✨Know Your Venue
Before the interview, take some time to research The Imperial and its unique offerings. Familiarise yourself with their dining venues, the concept behind the new hotel, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their vision.
✨Showcase Your Leadership Skills
As an F&B Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Be ready to discuss how you can foster a positive culture and drive exceptional service in a busy environment.
✨Emphasise Customer Service Excellence
Highlight your understanding of customer service and how it plays a crucial role in the hospitality industry. Share specific instances where you've gone above and beyond for guests, and be prepared to discuss how you would handle challenging situations while maintaining professionalism.
✨Be Ready for Practical Scenarios
Expect to be asked about real-life scenarios you might face as an F&B Supervisor. Think through potential challenges related to stock control, staff management, or guest complaints. Practising your responses will help you feel more confident and articulate during the interview.