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- Tasks: Enhance guest dining experiences and provide outstanding customer service in a vibrant hotel setting.
- Company: Join the Imperial London Hotels Group, a family-run company with over 185 years of history.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and a structured career path.
- Other info: Exciting opportunities for growth and development in a supportive environment.
- Why this job: Be part of a dynamic team and create memorable experiences for guests from around the world.
- Qualifications: 1 year experience in food & beverage, strong customer service skills, and a positive attitude.
The predicted salary is between 22000 - 26000 £ per year.
Food & Beverage Assistant at Imperial London Hotels Group based at Tavistock Hotel.
40 hours (5 of 7 days weekly rota).
Do you have a passion for enhancing the guest dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we'd love to hear from you! We're looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London.
As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting up the buffet in the morning, replenishing stock levels during service, and delivering outstanding customer service to our guests.
Why Join Us?
This is a great opportunity to enhance your experience in food & beverage operations; we provide a structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager to F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role.
No two days are the same. You'll interact with guests from around the world and work as part of a close-knit, supportive team. Our food & beverage area often resembles a bustling airport terminal - fast-paced, exciting, and full of energy! Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London, the Tavistock Hotel has 395 rooms and is a homely place to be, offering an on-site Indian restaurant bar and laid-back lounge bar.
Within the Hotel, our Poppadom Indian Kitchen offers a diverse flavour journey across majestic India, celebrating classic Indian and Anglo-Indian cuisine and street food. Our chefs combine pure spices, traditional methods, and bags of passion to create enchanted flavours to feed the soul, complemented by the best wines.
What we're looking for:
- 1 year experience in a Food & Beverage environment as a Host, Food & Beverage Assistant or Bar Tending, ideally in hotels or similar environment.
- A natural flair for customer service and a passion for food & beverage.
- Flexibility to work a varied shift pattern: early mornings, evenings, and weekends.
- Team-oriented attitude.
- Positive and caring personality.
- Professional proficiency in English.
Desirable (not essential but a plus!):
- Experience in the hospitality sector.
- Proficiency in multiple languages.
- Knowledge of Micros (POS System).
What's in it for you?
- 28 Days Holiday pro-rata increasing with length of service up to 33 days.
- Free meals on duty.
- Uniform & dry-cleaning.
- Workplace pension scheme.
- £300 Refer a Friend Scheme.
- Employee recognition.
- Employee awards.
- Social events.
- Interest-free Season Ticket Loan / Travelcard Loan.
- 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability).
- Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets.
- Early Pay - Instantly access a portion of the pay you've already earned.
- Shopping discounts across several high-street brands and online retailers (via Each Person).
- Nursery Scheme via Each Person (subject to eligibility).
- Mental health first aiders support & well-being.
- Employee Assistance Programme - Supported by Hospitality Action.
You can explore additional benefits here:
About Us:
We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We're rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. Are you ready to be the best version of yourself and contribute towards our next chapter? Please reach out to us today!
F & B Assistant - Tavistock Hotel - Bloomsbury, London employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F & B Assistant - Tavistock Hotel - Bloomsbury, London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Tavistock Hotel and the Imperial London Hotels Group. Understanding their values and what makes them unique will help you connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about enhancing guest experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace F & B Assistant - Tavistock Hotel - Bloomsbury, London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for food and beverage shine through! Share any experiences that highlight your love for enhancing guest dining experiences, as this is what we’re all about at the Tavistock Hotel.
Tailor Your CV: Make sure to tailor your CV to match the job description. Highlight your relevant experience in the food and beverage sector, especially if you've worked in a hotel or similar environment. We want to see how you can fit into our team!
Be Personable: Since we're looking for a warm and welcoming individual, don’t be afraid to let your personality shine in your written application. A positive and caring tone can make a big difference and show us you’re the right fit for our close-knit team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Imperial London Hotels
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the Tavistock Hotel's food and beverage offerings. Understanding the menu will not only impress your interviewers but also show your genuine interest in enhancing the guest dining experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about specific situations where you went above and beyond for a guest, as this role is all about creating memorable experiences.
✨Demonstrate Team Spirit
Since this position requires a team-oriented attitude, be ready to discuss how you've successfully worked in a team before. Share stories that highlight your ability to collaborate and support your colleagues, especially in a fast-paced environment.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle certain situations, like dealing with a difficult customer or managing a busy service period. Practising these scenarios can help you respond confidently and demonstrate your problem-solving skills.