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For Companies At a Glance
- Tasks: Lead the front office team to create unforgettable guest experiences.
- Company: Join a prominent hotel operator in the heart of London.
- Benefits: Enjoy competitive salary, holiday allowances, and exclusive discounts.
- Why this job: Be at the forefront of hospitality and make a real difference for guests.
- Qualifications: Experience in hospitality and strong knowledge of fire safety protocols.
- Other info: Dynamic role with opportunities for training and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A prominent hotel operator in London is seeking a Duty Manager for the Royal National Hotel. The role involves leading the front office team to deliver an exceptional guest experience, managing the shift, and overseeing hotel operations.
Candidates should have experience in a similar role, strong knowledge of fire evacuations, and a passion for hospitality.
The position offers a competitive salary along with various benefits including holiday allowances, training programs, and discounts at company outlets.
Duty Manager – Lead Guest Experience & Front Desk in London employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager – Lead Guest Experience & Front Desk in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at hotels. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the Royal National Hotel and its values. Show us that you’re not just another candidate; demonstrate your passion for delivering exceptional guest experiences!
✨Tip Number 3
Practice common interview questions related to front desk operations and guest management. We want you to feel confident when discussing your experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager – Lead Guest Experience & Front Desk in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to delivering exceptional guest experiences, as this is key for us at StudySmarter.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience in managing teams and overseeing operations, so we can see how you fit into our vision for the Royal National Hotel.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to understand why you’re the perfect fit for leading our front office team.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and efficiently, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Imperial London Hotels
✨Know Your Guest Experience
Make sure you understand what exceptional guest experience means in the hospitality industry. Research the Royal National Hotel and think about how you can enhance their current offerings. Be ready to share specific examples of how you've improved guest satisfaction in your previous roles.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team in high-pressure situations. Think about times when you motivated your team or resolved conflicts effectively.
✨Brush Up on Safety Protocols
Since strong knowledge of fire evacuations is crucial, review the relevant safety protocols and regulations. Be prepared to discuss how you would handle emergency situations and ensure the safety of both guests and staff during your shift.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share stories that highlight your passion for providing excellent service and creating memorable experiences for guests. This will show that you're not just looking for a job, but that you genuinely care about the role.
