Cluster Meeting & Event Sales Manager in London

Imperial London Hotels provided pay range: £50,000 (Dependent on experience) + Benefits.

In joining our team, you will be immediately welcomed into the Imperial London Hotels (ILH) Family of Hotels where we have a rich history of over 200 years of hospitality experience creating unique guest experiences. Our eight hotels are all located in the heart of Bloomsbury, Central London. Collectively, our 8 hotels have a fantastic variety of meetings and events spaces with flexibility to accommodate a round-table discussion for 6 people to a large conference attended by over 700 delegates within our 28 meeting rooms.

We are now recruiting for a Cluster Meetings & Events Sales Manager to join our vibrant and multi-cultural team. In this exciting role, you will be reporting to our Head of Sales and implementing strategies to achieve our Meetings & Event sales & revenue targets. You will be responsible for generating new sales, networking, and nurturing our existing clients to increase revenues across the hotels.

What you’ll be doing:

• Perform day-to-day sales activity including lead generation, account management, face-to-face meetings, contracting, client entertainment, national sales trips, managing key events agents partnerships and attending trade shows and networking.
• Target and contract new direct and agency business as required and in line with the hotel sales strategy.
• Have full product knowledge of the facilities offered.
• Calling potential clients, arranging show-arounds, and converting enquiries into sales.
• Arranging own sales appointments and actioning professional follow-up accordingly.
• Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue.
• Ensure pro-active follow-up of all business, referrals, and potential sales leads.
• Attend, host, and coordinate client entertaining as required.
• Proactively drive new MICE business into the hotels.
• Manage and develop existing agency and corporate accounts.
• Work closely with the Head of Sales, Cluster Sales Managers and Meeting & Events Team.
• Drive and support conversion of Meeting and Events enquiries, supporting the in-house Meeting and Events sales team.
• Meet and exceed defined sales targets.
• Development and implementation of hotel sales plan also maximizing revenue and profit.
• Attend and contribute to weekly and monthly hotel meetings as required.
• Maintain confidentiality of guest and associate’s information and pertinent hotel data.
• Identify creative ideas to help improve and differentiate Imperial London Hotels.

What we’d like from you:

• Proven experience gained in proactive sales, ideally from within the M&E Hospitality sector.
• A strong knowledge of the M&E Agency landscape and a large network of your own.
• Experience of sales and negotiation skills.
• Commercially focused with good knowledge of local trends and competitor activity.
• Confident and engaging manner with the ability to build rapport and trust at all levels both internally and externally.
• Strong leadership and motivational skills.
• Excellent organisation skills with the ability to prioritise and adapt to changing priorities.
• Acts as brand ambassador for Imperial London Hotels promoting a professional image at all times.

What you’ll get in return:

• 28 days holiday, rising to 33 with length of service (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study.
• Holiday Purchase Scheme.
• Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning.
• Interest-free Season Ticket Loan.
• Team member flat rate and 50% friends and family hotel discount.
• 50% discount across ILH F&B outlets.
• Local Bloomsbury discounts.
• Early Pay access.
• Shopping discounts with selected retailers.
• Salary sacrifice schemes including nursery care, cycle to work, and technology.
• Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme.