Housekeeping supervisor

Do you take pride in cleaning and creating spotless spaces? Are you detail-oriented, organised, and enjoy working in a team? Do you thrive in a fast-paced environment? If so, we’d love to hear from you! We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and memorable stay.

Your responsibilities will include:

• Conducting spot checks of rooms.
• Supervising and assigning the daily cleaning of designated rooms, bathrooms, corridors, and public areas.
• Ensuring they are well-maintained.
• Organising and maintaining orderly storerooms and trolleys.

Why Join Us? With your already-gained experience in housekeeping, we offer a range of roles for you to progress and advance your career. Advancement is available from Senior Housekeeping Supervisor and Assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development. Every day is different, with the opportunity to work in a busy yet supportive setting. You’ll be part of a team that ensures every room is spotless and every guest feels settled.

What we’re looking for:

Essential:

• 1 Year experience as a Housekeeping Supervisor in the Hotel Industry, preferably with experience in supervising large-scale housekeeping operations.
• Exceptional attention to detail with a proven ability to thoroughly inspect and ensure that rooms meet high standards of cleanliness.
• Strong time management and organisational skills to prioritise tasks and ensure timely completion of housekeeping duties, especially during high-occupancy periods.
• Flexibility to work various shifts: early mornings, evenings, and weekends.
• Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.

Desirable (Not Required but a Plus):

• Experience in housekeeping or a similar role within the hospitality sector.
• Knowledge of cleaning & bed-making techniques and materials.
• Proficiency in Know Cross & OPERA (PMS System).

What you’ll get in return:

• 28 days holiday, increasing with length of service up to 33 days (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study scheme.
• Access to Holiday Purchase Scheme.
• Complimentary uniform dry-cleaning.
• Discounted dry-cleaning on personal items.
• Access to an interest-free Season Ticket Loan or Travelcard Loan.
• Team member flat rate discount & 50% discount to friends and family at any of our hotels.
• 50% discount at ILH’s nine food and beverage outlets.
• Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage.
• Access to an employee funded Health Cash Plan.
• Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets.
• Access to Early Pay - instantly access a portion of the pay you’ve already earned.
• Access to shopping discounts across several high-street brands and online retailers.
• Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology.
• Access to mental health first aiders support & well-being support.
• Access to our Employee Assistance Programme by Hospitality Action.

About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!