At a Glance
- Tasks: Ensure guest rooms are spotless and welcoming, delivering exceptional experiences.
- Company: Join The Imperial, a new lifestyle hotel in the heart of Bloomsbury.
- Benefits: 28 days holiday, training programmes, discounts, and wellbeing support.
- Other info: Opportunities for career growth and personal development.
- Why this job: Be part of a team creating memorable stays in a vibrant new hotel.
- Qualifications: Experience in cleaning roles and a positive attitude required.
The predicted salary is between 22000 - 26000 £ per year.
Role: Room Attendant at The Imperial - New Opening Hotel
Location: Bloomsbury, London
40 Hours (5 Days out of 7 days weekly rota)
About Us
Imperial London Hotels is a family-run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach. This summer, we open the doors to our fully re‑imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role
We’re looking for a detail‑driven, hardworking Room Attendant to help deliver exceptional guest experiences. You’ll ensure rooms are spotless, welcoming and maintained to the highest standards, supporting the wider housekeeping team in creating a comfortable stay for every guest.
What You’ll Be Doing
- Clean and service guest rooms to brand standards, including beds, bathrooms, floors, surfaces and amenities.
- Work from daily room lists, arrivals and departures, completing every task to a consistent standard.
- Carry out seasonal tasks such as mattress turning, curtain cleaning and deep‑clean duties.
- Report maintenance issues promptly and log all defects correctly.
- Handle guest laundry, lost property and room supplies in line with procedures.
- Fulfil guest requests politely, professionally and promptly.
- Maintain your service area, equipment and trolley to required standards.
- Follow all Health & Safety, COSHH, hygiene and manual‑handling procedures.
Who You Are
- Experience in cleaning roles (domestic, industrial or hotel).
- Able to communicate in English at CEFR A1 level.
- High attention to detail, positive attitude and pride in personal presentation.
- Bonus: customer service experience, COSHH or Health & Safety awareness.
What’s In It for You
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILHF & Boutlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Ready to Make an Impact? If you take pride in high standards and enjoy delivering great service, we’d love to hear from you.
Housekeeping Room Attendant employer: Imperial London Hotels
Imperial London Hotels is an exceptional employer, offering a warm and inclusive work culture that prioritises employee wellbeing and growth. With a rich 187-year legacy, we provide extensive benefits including generous holiday allowances, training opportunities through our ILH Training Academy, and discounts across our venues, all set in the vibrant heart of Bloomsbury, London. Join us at The Imperial, where your contributions will be valued, and you will play a key role in creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Imperial and its values. This will help you show genuine interest and connect your skills to what they’re looking for.
✨Tip Number 2
Practice makes perfect! If you can, do a mock interview with a friend or family member. Focus on common questions for housekeeping roles and how you can highlight your attention to detail and customer service experience.
✨Tip Number 3
Dress to impress! Even if it’s just an interview, make sure you present yourself well. A neat appearance shows that you take pride in your work, which is key for a Room Attendant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest openings and updates about The Imperial and other opportunities within our family-run company.
We think you need these skills to ace Housekeeping Room Attendant
Some tips for your application 🫡
Show Your Attention to Detail:As a Room Attendant, attention to detail is key! Make sure your application highlights any experience you have in cleaning roles and how you ensure everything is spotless. We love candidates who take pride in their work!
Keep It Professional Yet Friendly:When writing your application, strike a balance between professionalism and friendliness. We want to see your personality shine through while still keeping it suitable for a job in hospitality. A warm tone can go a long way!
Follow the Job Description:Make sure to tailor your application to the specifics of the job description. Mention your relevant experience with tasks like handling guest requests or maintaining service areas. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Imperial London Hotels
✨Know the Company
Before your interview, take some time to research The Imperial and its values. Understanding their commitment to authentic London experiences will help you align your answers with what they’re looking for in a Room Attendant.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is key. Be prepared to discuss specific examples from your past cleaning roles where you went above and beyond to ensure cleanliness and guest satisfaction. This will demonstrate your fit for the role.
✨Practice Your Communication Skills
Since communication is important, especially in a hospitality setting, practice speaking clearly and confidently. You might be asked about how you would handle guest requests or report maintenance issues, so think through your responses ahead of time.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team dynamics, training opportunities, or the hotel’s approach to guest service. This shows your genuine interest in the role and the company.
