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- Tasks: Lead the evening housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join a family-run hotel with a rich 187-year legacy in Bloomsbury, London.
- Benefits: Enjoy 28 days holiday, training opportunities, discounts, and a supportive work environment.
- Why this job: Be part of a new lifestyle hotel and make a real impact on guest experiences.
- Qualifications: 1+ year experience in housekeeping supervision or as a room attendant.
- Other info: Dynamic role with excellent career growth and wellbeing support.
The predicted salary is between 31768 - 31768 £ per year.
Role: Evening Housekeeping Supervisor at The Imperial - New Opening Hotel
Location: Bloomsbury, London
40 Hours (5 Days out of 7 days weekly rota)
£31,768.00 + Benefits
About Us
Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach. This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About The Role
We’re seeking a proactive and dependable Evening Housekeeping Supervisor to ensure smooth evening operations and consistently high cleanliness standards. You’ll lead the team through the busiest evening periods, supporting guest needs and maintaining exceptional presentation throughout the hotel.
What You’ll Be Doing
- Supervise evening cleaning of rooms, corridors and public spaces to brand standards.
- Coordinate handovers with Reception and Night Porters to maintain room readiness.
- Oversee guest laundry, lost property and urgent guest requests promptly.
- Maintain orderly storerooms, monitored stock levels and efficient trolley setups.
- Train and support evening team members, ensuring strong performance and consistency.
- Record and report maintenance issues as they arise.
Who You Are
- Experienced Housekeeping Supervisor or Room Attendant (minimum 1 year).
- Strong organisation, time‑management and communication skills.
- High attention to detail and commitment to service quality.
- Bonus: hotel housekeeping experience, OPERA PMS knowledge, auditing experience.
What’s In It For You
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Ready to Shine in the Evening? If you take pride in high standards and love creating great guest experiences, we’d be delighted to hear from you.
Housekeeping Evening Supervisor employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Evening Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Evening Housekeeping Supervisor role.
✨Tip Number 2
Show up prepared for interviews! Research The Imperial and its values, and think about how your experience aligns with their commitment to high cleanliness standards. We want to see your passion for creating great guest experiences!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at The Imperial.
We think you need these skills to ace Housekeeping Evening Supervisor
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience as a Housekeeping Supervisor or Room Attendant. We want to see how your skills align with the role, so don’t hold back on sharing specific examples of your past work!
Tailor Your Application: Take a moment to customise your application for this position. Use keywords from the job description to show us you understand what we’re looking for and how you can contribute to our team at The Imperial.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Evening Housekeeping Supervisor role at The Imperial. Don’t miss out!
How to prepare for a job interview at Imperial London Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research The Imperial and its offerings. Familiarise yourself with their values, services, and the unique features of the hotel. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Highlight Your Leadership Skills
As an Evening Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in supervising or training staff. Share specific examples of how you've motivated your team during busy periods and maintained high standards of cleanliness.
✨Demonstrate Attention to Detail
In housekeeping, attention to detail is crucial. During the interview, provide examples of how you've ensured quality in your previous roles. You might mention specific cleaning protocols you followed or how you handled guest requests to showcase your commitment to service excellence.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's operations, team dynamics, or training opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the hotel's success and grow within the company.