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- Tasks: Lead hotel security, ensuring a safe and welcoming environment for guests and staff.
- Company: Join the Imperial Hotel, a family-run business with a rich 187-year legacy.
- Benefits: Enjoy 28 days holiday, discounts, training opportunities, and wellbeing support.
- Why this job: Be part of a modern hospitality vision and make a real impact on guest safety.
- Qualifications: Experience in hotel security, strong communication skills, and SIA Door Supervisor Licence required.
- Other info: Dynamic role with opportunities for career growth and a supportive team culture.
The predicted salary is between 30000 - 40000 £ per year.
Role: Hotel Security Lead – The Imperial Hotel (New Opening Hotel)
Hours: Full-time
Location: Bloomsbury, London
About Us
‘Project A’ is the new destination rooftop bar at The Imperial, Bloomsbury opening Summer 2026. Part of the Imperial London Hotels family, we are a seventh‑generation, family‑run business with a 187‑year legacy and a renewed vision for modern, authentic London hospitality.
About The Role:
As Security Lead, you will create an environment at The Imperial's new rooftop bar that feels effortlessly safe, calm and discreet. You’ll lead all safety, security and emergency readiness across the hotel, shaping an atmosphere where guests feel cared for and the team feels protected. Your approach is modern, quietly confident and service‑driven: visible when needed, invisible when appropriate. You’ll coach a vigilant, guest‑aware security team, champion security risk management, and work closely with Guest Experience, Housekeeping, Engineering and F&B to support smooth, secure operations during working hours.
What You’ll Be Doing:
- Maintain a reassuring presence across the hotel, balancing visibility with discretion
- Support a warm, welcoming atmosphere by engaging guests professionally when assistance is needed
- Respond to incidents, lost property, welfare concerns and sensitive situations with empathy and sound judgement
- Lead daily patrols, CCTV monitoring, perimeter checks and incident reviews
- Maintain a secure environment across guest areas, back‑of‑house, entrances, loading bay and deliveries
- Manage crowd flow during peak times, events, VIP visits and external disruptions
- Support responsible alcohol‑related safety management, including welfare oversight and refusal-of-entry/service protocols
- Ensure compliance with legislation, licensing objectives, risk assessments and life‑safety systems
- Liaise with police, fire brigade and local authorities when required
- Recruit, train and mentor a confident security team with strong guest‑awareness skills
- Set clear expectations on professionalism, communication and conduct
- Deliver scenario‑based training in evacuations, conflict management and first response
- Foster an inclusive, calm and supportive team culture
- Produce accurate team briefings and shift reports
- Lead by example, setting a calm, confident and service‑focused standard that inspires your team to deliver consistently high levels of safety and guest care
Who You Are:
- Experienced in hotel security or security management, ideally in premium or high‑volume environments
- Strong working knowledge of UK security legislation, emergency procedures and risk management
- Skilled in CCTV, access control and incident reporting systems
- Calm, clear communicator with excellent judgement
- Organised, proactive and comfortable leading in fast‑moving situations
- SIA Door Supervisor Licence is essential; First Aid, Fire Marshal or ACT training are desirable
What’s In It for You:
- 28 days holiday (rising to 33 with length of service)
- Access to the ILH Training Academy, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning
- Interest‑free Season Ticket Loan
- Team member and family hotel discounts
- 50% off F&B across ILH outlets
- Wellbeing support, mental‑health first aiders and our Employee Assistance Programme
- Local Bloomsbury discounts
- Shopping and lifestyle savings
- Salary sacrifice schemes (cycle to work, nursery care, tech)
- Early Pay access
Ready to Help Shape the Future of Imperial?
If you’re passionate about creating a safe, welcoming and modern environment at our newly transformed flagship hotel, we’d love to hear from you.
Hotel Security Lead employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Security Lead
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work in security. Attend events or join online groups where you can connect with others and learn about opportunities that might not be advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience in hotel security. Share specific examples of how you've handled situations and kept guests safe.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or team to express your interest and ask any questions. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We want to make it easy for you to land that Hotel Security Lead role. Keep an eye on our careers page for updates and apply directly to ensure your application gets the attention it deserves.
We think you need these skills to ace Hotel Security Lead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hotel security shine through! We want to see how much you care about creating a safe and welcoming environment for guests.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in hotel security or management. We love seeing how your skills align with our vision for The Imperial!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Imperial London Hotels
✨Know Your Security Legislation
Brush up on UK security legislation and emergency procedures before your interview. Being able to discuss these topics confidently will show that you’re not just experienced but also knowledgeable about the legal framework that governs hotel security.
✨Demonstrate Your Guest-Centric Approach
Prepare examples of how you've created a safe and welcoming environment in previous roles. Highlight situations where your calm communication and empathy made a difference, as this aligns perfectly with the hotel's vision for guest experience.
✨Showcase Your Leadership Skills
Think of specific instances where you’ve led a team or trained others in security protocols. Discuss how you fostered a supportive team culture and set clear expectations, as this is crucial for the role of Security Lead.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to security incidents or guest interactions. Practice your responses to these scenarios, focusing on your judgement and decision-making skills, which are key for maintaining safety and guest care.