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- Tasks: Supervise food and beverage operations, ensuring exceptional guest experiences.
- Company: Join the Imperial London Family of Hotels, a historic family-run business in Bloomsbury.
- Benefits: Enjoy flexible shifts, free meals, discounts, and employee recognition events.
- Why this job: Be part of a fresh hospitality approach in a vibrant London setting.
- Qualifications: 2 years' experience in food & beverage supervision; customer service passion required.
- Other info: Opportunities for growth in a supportive, innovative environment.
The predicted salary is between 24000 - 36000 £ per year.
We are part of the Imperial London Family of Hotels, a family-run company with over years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. We are now recruiting a Food & Beverage Supervisor at our Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. The Tavistock Hotel has rooms and is a homely place to be, offering an on-site Indian restaurant bar and laid-back lounge bar. Within the Hotel, our Poppadom Indian Kitchen offers a diverse flavour journey across majestic India. Celebrating classic Indian and Anglo Indian cuisine and street food, our chefs combine pure spices, traditional methods and bags of passion to create enchanted flavours to feed the soul, complimented by the best wines.
Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest experience and memorable stay. You will be supporting the Food & Beverage Manager in overseeing the food & beverage operations and ensuring high standards of service within our Botanica Restaurant.
Key Duties:
- Oversee the service of food and beverages within the outlets and maintain overall responsibility for the kitchen, food preparation and beverage service throughout the outlets.
- Take responsibility for stock, including ordering, acceptance, and maintenance of stock levels and stock rotation, and return of any sub-standard items.
- Review sales and beverage costs for the previous day; resolve discrepancies with Accounts.
- Track actual against budget.
- Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
What we would like from you:
- 2 years’ experience in a Food & Beverage environment as a Food & Beverage Supervisor, ideally in hotel industry.
- A natural flair for customer service and passion for food & beverage.
- Strong knowledge of Food & Beverage, such as latest drinks and stock management.
- Food Safety or Food Hygiene qualification Level 2 or equivalent.
- Flexibility to work a varied shift pattern: early mornings, evenings, and weekends.
- Team-oriented attitude.
- Positive and caring personality.
- Professional proficiency in English.
Desirable (not essential but a plus!):
- Proficiency in multiple languages.
- Knowledge of Miros.
What’s in it for you?
- Days Holiday pro-rata increasing with length of service up to days.
- Free meals on duty.
- Uniform & dry-cleaning.
- Employee recognition.
- Employee awards.
- Social events.
- Interest-free Season Ticket Loan / Travelcard Loan.
- % discount to friends and family in our hotels on hotel rooms & % discount in our restaurants (subject to availability).
- Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets.
- Early Pay - Instantly access a portion of the pay you’ve already earned.
- Shopping discounts across several high-street brands and online retailers (via Each Person).
- Nursery Scheme via Each Person (subject to eligibility).
- Employee Assistance Programme- Supported by Hospitality Action.
You can explore additional benefits.
With a -year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!
Food and Beverage Supervisor employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Familiarise yourself with the unique offerings of the Tavistock Hotel, especially the Poppadom Indian Kitchen. Understanding the menu and the culinary philosophy behind it will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the Imperial London Family of Hotels. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Food and Beverage Supervisor position.
✨Tip Number 3
Demonstrate your knowledge of food safety and stock management during any discussions. Highlighting your qualifications and experience in these areas will reassure the hiring team that you can maintain high standards in their food and beverage operations.
✨Tip Number 4
Prepare to discuss your customer service philosophy and how it aligns with the hotel's mission to provide authentic London experiences. Sharing specific examples of how you've enhanced guest experiences in previous roles can make a strong impression.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food and Beverage Supervisor. Familiarise yourself with the key duties mentioned in the job description, such as overseeing service, stock management, and ensuring high standards.
Tailor Your CV: Highlight your relevant experience in the food and beverage industry, especially any supervisory roles. Emphasise your customer service skills and knowledge of food and beverage trends, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the company's values. Mention specific experiences that demonstrate your ability to deliver exceptional guest experiences and manage a team effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Imperial London Hotels
✨Showcase Your Customer Service Skills
As a Food and Beverage Supervisor, your ability to provide exceptional customer service is crucial. Prepare examples of how you've gone above and beyond for guests in previous roles, highlighting your natural flair for hospitality.
✨Demonstrate Your Knowledge of Food & Beverage
Familiarise yourself with the latest trends in food and beverage, especially those relevant to the hotel industry. Be ready to discuss your experience with stock management and any specific cuisines you are passionate about, particularly Indian cuisine, as it’s central to this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to manage stock discrepancies or resolve guest complaints, and be prepared to explain your thought process and actions.
✨Emphasise Teamwork and Leadership
This role requires a team-oriented attitude. Be ready to discuss your experience in leading a team, how you motivate others, and how you ensure high standards of service. Highlight any past experiences where you successfully collaborated with colleagues to enhance guest experiences.
