At a Glance
- Tasks: Deliver dishes and drinks with speed and precision in a vibrant rooftop restaurant.
- Company: Exciting new hotel, The Imperial, located in the heart of Bloomsbury, London.
- Benefits: 28 days holiday, training opportunities, discounts, and mental health support.
- Other info: Fast-paced environment with great career growth potential.
- Why this job: Join a dynamic team and create memorable experiences for guests every day.
- Qualifications: Some hospitality experience and strong communication skills required.
The predicted salary is between 12 - 15 € per hour.
Role: FOH Runner – Arcus at The Imperial (New Opening Hotel)
Location: Bloomsbury, London
40 hours (5 of 7 days weekly rota)
About Us: This summer, we open the doors to our fully re‑imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, and a workout studio, Arcus is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role: We’re seeking a fast‑paced, detail‑focused Front of House Runner to keep service flowing in our vibrant rooftop restaurant. You’ll play a key role in ensuring guests receive dishes and drinks exactly as intended.
What You’ll Be Doing:
- Run dishes and drinks promptly from pass and bar to tables with accuracy and care.
- Support servers during busy service, helping maintain strong momentum.
- Clear and reset tables, ensuring the dining space remains immaculate.
- Keep service stations stocked, organised and guest‑ready.
- Assist with polishing glassware, cutlery and tableware.
- Uphold hygiene, safety and presentation standards.
Who You Are:
- Some hospitality experience with confidence handling plates and glassware.
- Strong communication skills and CEFR B2 English capability.
- Organised, attentive and comfortable in fast‑paced service.
- Bonus: experience in lifestyle venues or strong food & drink trend awareness.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning.
- Interest free Season Ticket Loan.
- Workplace Pension.
- Team Member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme.
Ready to Keep Service Moving? If you thrive on teamwork, energy and delivering great guest experiences, we’d love to have you join us.
Food and Beverage Runner employer: Imperial London Hotels
At The Imperial, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is valued. Located in the vibrant heart of Bloomsbury, our new lifestyle hotel offers exceptional benefits such as extensive training opportunities, generous holiday allowances, and discounts across our outlets, ensuring that you not only grow professionally but also enjoy a fulfilling work-life balance. Join us to be part of a passionate team dedicated to delivering outstanding guest experiences in a stylish and contemporary setting.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Runner
✨Tip Number 1
Get to know the venue! Before your interview, pop by Arcus and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since strong communication is key in a fast-paced environment, try role-playing scenarios with friends. This will help you feel more confident when interacting with guests and team members.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you’ve kept things running smoothly in previous roles. Whether it’s managing tables or keeping service stations stocked, let them know you can handle the hustle.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Food and Beverage Runner
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your enthusiasm for providing excellent service and creating memorable guest experiences.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Front of House Runner role.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your experience with fast-paced environments and your ability to handle plates and glassware, as these are key aspects of the role.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right place and you can easily keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Imperial London Hotels
✨Know the Venue
Before your interview, take some time to research The Imperial and its new rooftop bar, Arcus. Familiarise yourself with their dining concepts and the overall vibe of the venue. This will not only show your genuine interest but also help you answer questions about how you can contribute to their unique atmosphere.
✨Showcase Your Hospitality Skills
Be ready to discuss your previous experience in hospitality, especially any roles where you handled food and drink. Highlight specific situations where you demonstrated strong communication skills or worked effectively in a fast-paced environment. This will reassure them that you can keep service flowing smoothly.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle certain situations during busy service. Think about examples where you’ve had to multitask or support your team under pressure. Practising these scenarios can help you articulate your thought process and demonstrate your problem-solving abilities.
✨Ask Insightful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like at Arcus. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
