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For Companies At a Glance
- Tasks: Join our F&B team to create memorable dining experiences for guests.
- Company: Imperial London Hotels is a family-run company with over 185 years of history.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and a supportive work environment.
- Other info: Work in the vibrant heart of Bloomsbury, opposite Russell Square Gardens.
- Why this job: Experience a fast-paced, exciting atmosphere while growing your career in hospitality.
- Qualifications: 1 year experience in F&B, a passion for service, and flexibility in shifts.
The predicted salary is between 20000 - 30000 £ per year.
Role: F&B Assistant – The Imperial (New Opening Hotel)
Location: Bloomsbury, London
About Us
This summer, we open the doors to our fully re‑imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio. ‘Project A’ is the new destination rooftop bar – this will be a new beacon, bang in the heart of Bloomsbury, London.
About The Role
We’re looking for friendly, adaptable Food & Beverage Assistants to support service across restaurants and bars. You’ll help deliver warm, efficient hospitality while supporting a dynamic team.
What You’ll Be Doing
- Take orders, serve food and drinks, and support guest needs.
- Prepare beverages, light food items and pastries.
- Clear and clean service areas and assist with events setup.
- Handle cash and operate tills accurately.
Who You Are
- Customer‑focused with good face‑to‑face service skills.
- Confident communicator with good spoken English.
- Flexible, reliable and comfortable in busy environments.
What’s In It For You
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
If you enjoy variety, teamwork and great service, we’d love to meet you!
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F&B Assistant employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the menu, special events, and the unique dining experiences like the Faulty Towers Dining Experience can help you stand out during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your passion for enhancing the guest dining experience.
✨Tip Number 3
Be ready to discuss your flexibility with shift patterns. Highlighting your willingness to work early mornings, evenings, and weekends will show that you're a team player who can adapt to the fast-paced environment.
✨Tip Number 4
If you have experience with POS systems like Micros, be sure to mention it. Even if it's not essential, showing familiarity with technology used in the role can give you an edge over other candidates.
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage sector. Emphasise any roles where you provided customer service, worked in a fast-paced environment, or handled food and drink preparation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing guest experiences. Mention specific examples from your past roles that demonstrate your customer service skills and ability to work as part of a team.
Highlight Relevant Skills: In your application, be sure to mention any specific skills that align with the job description, such as proficiency in using POS systems like Micros, language skills, and your flexibility to work varied shifts.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at the President Hotel and how you can contribute to the team. A positive and caring personality is key, so let that shine through in your writing.
How to prepare for a job interview at Imperial London Hotels
✨Show Your Passion for Customer Service
As a Food & Beverage Assistant, your role revolves around enhancing the guest dining experience. Be sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles.
✨Familiarise Yourself with the Menu
Before the interview, take some time to research the hotel’s dining options and menu. Being knowledgeable about the food and beverage offerings will demonstrate your genuine interest in the position and help you answer questions more confidently.
✨Highlight Your Teamwork Skills
This role requires a team-oriented attitude, so be prepared to discuss your experiences working in a team environment. Share stories that showcase your ability to collaborate effectively with colleagues to ensure a smooth service.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully managed difficult customer interactions or resolved service issues.