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- Tasks: Prepare and serve drinks, set up buffets, and deliver top-notch customer service.
- Company: Join the Imperial London Family of Hotels with a rich 185-year history.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and mental health support.
- Other info: Flexible shifts and great career growth opportunities await you!
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: 1 year experience in Food & Beverage and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
As a key member of our Food & Beverage team, you will prepare and serve drinks, process orders accurately using Micros, set up the buffet each morning, replenish stock during service, and deliver outstanding customer service to our guests.
Responsibilities
- Prepare and service drinks in line with brand standards
- Process orders accurately in Micros with minimum error
- Set up the buffet each morning
- Replenish stock levels during service
- Provide outstanding customer service to guests
Qualifications
- Minimum 1 year experience in a Food & Beverage environment (Host, Food & Beverage Assistant, Bar Tending) ideally in hotels or similar environment
- Natural flair for customer service and passion for food & beverage
- Flexibility to work a varied shift pattern: early mornings, evenings, weekends
- Team-oriented attitude
- Positive and caring personality
- Professional proficiency in English
Desirable (Not essential)
- Experience in the hospitality sector
- Proficiency in multiple languages
- Knowledge of Micros POS System
Benefits
- 28 days holiday pro-rata increasing with length of service up to 33 days
- Free meals on duty
- Uniform & dry-cleaning
- Workplace pension scheme
- £300 Refer a Friend Scheme
- Employee recognition and awards
- Social events
- Interest-free Season Ticket Loan / Travelcard Loan
- 50% discount for friends and family on hotel rooms & 20% discount in restaurants (subject to availability)
- Local discounts at gym, dry cleaners, bowling and restaurant outlets
- Early Pay – instantly access a portion of your already earned pay
- Shopping discounts across several high-street brands and online retailers (via Each Person)
- Nursery scheme via Each Person (subject to eligibility)
- Mental health first-aiders support & well-being
- Employee Assistance Programme, supported by Hospitality Action
We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history, offering authentic London experiences and memorable stays across 8 hotels in Bloomsbury.
Ready to contribute to our next chapter? Please reach out to us today!
F & B Assistant - Zero Hour employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F & B Assistant - Zero Hour
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality sector. They might know about openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your positive and caring attitude shine through. Remember, they’re looking for someone who fits into their team!
✨Tip Number 3
Practice makes perfect! Familiarise yourself with the Micros POS system if you can. Even a little knowledge can give you an edge and show your commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at the Tavistock Hotel.
We think you need these skills to ace F & B Assistant - Zero Hour
Some tips for your application 🫡
Show Your Passion for Food & Beverage: When writing your application, let us see your enthusiasm for the food and beverage industry. Share any experiences that highlight your love for customer service and how you enjoy creating memorable moments for guests.
Be Specific About Your Experience: Make sure to detail your previous roles in the food and beverage sector. We want to know about your experience with systems like Micros and any relevant skills you've picked up along the way. The more specific, the better!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight how your skills align with our needs at the Tavistock Hotel, and show us why you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows you’re keen to join us!
How to prepare for a job interview at Imperial London Hotels
✨Know Your Stuff
Familiarise yourself with the Tavistock Hotel and its food & beverage offerings. Understand their brand standards and be ready to discuss how you can contribute to maintaining those standards during your interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in previous roles. Think about specific situations where you went above and beyond for a guest, as this will resonate well with the interviewers.
✨Practice with Micros
If you have experience with the Micros POS system, brush up on it before the interview. If not, do some research or practice with similar systems to show your willingness to learn and adapt quickly.
✨Be Flexible and Positive
Highlight your flexibility regarding shift patterns and your positive attitude. The hospitality industry thrives on teamwork and adaptability, so convey your enthusiasm for working varied hours and being part of a team.