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- Tasks: Support the COO and Executive Team with proactive diary management and communication.
- Company: Join a family-run hotel group with a rich legacy in London hospitality.
- Benefits: Generous holiday, training opportunities, discounts, and wellbeing support.
- Why this job: Be part of an exciting growth journey in a dynamic and supportive environment.
- Qualifications: Experience as an EA, ideally in hospitality, with strong organisational skills.
- Other info: Fast-paced role with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Hours: Permanent, Full Time
Location: Bloomsbury, London
Salary: Up to ÂŁ, + Excellent Benefits
About Us: Imperial London Hotels is a family‑run company with a ‑year legacy, dedicated to putting authentic London experiences within everyone’s reach. We have big plans for growth, and we need people who share our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth and pride. Owning and operating seven 3 & 4-star hotels near Russell Square underground station, including the UK’s largest hotel - The Royal National, these are exciting times for ILH as it seeks to evolve and modernise all areas of the business whilst keeping its unique heritage and culture at its heart. In Summer 6, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio.
About the Role: We are searching for a highly organised and proactive Executive Assistant to support our Group Operations Officer. In this role, you’ll provide high‑level, proactive support to the GOO and, when needed, the wider Executive Team (9 in total). You’ll play a key role in ensuring priorities are managed smoothly, communication flows effectively and senior leaders are fully supported.
What You’ll Be Doing:
- Proactive diary and inbox management for the GOO — anticipating needs, preparing briefs and ensuring they are organised, informed and ready for all commitments
- Coordinating support for the full Executive Team, including scheduling meetings, preparing documentation and managing follow‑ups for up to nine senior leaders
- Planning, organising and supporting monthly Exec meetings, quarterly reviews, offsites, and leadership sessions
- Preparing agendas, minutes, action trackers and follow‑up communications on behalf of the GOO and Exec Team
- Acting as a trusted liaison between the GOO and Exec Team and key internal and external stakeholders
- Producing high‑quality reports, briefs and presentations, often working with sensitive and confidential information
- Managing a range of organisational tasks including facilities coordination, supplier management, post handling, and keeping the working environment running efficiently
- Leading the organisation of events, leadership gatherings, hospitality bookings and other operational needs
- Handling administrative requests from hotels, issuing memos, coordinating actions and ensuring follow‑through across teams
- Continuously looking ahead, spotting potential issues early and taking ownership — acting before being asked
Who you Are:
- You’re an experienced, highly organised and forward‑thinking Executive Assistant, ideally with a background in Hospitality or Hotels
- Experience supporting C‑suite or senior leaders
- Demonstrated success working in a busy, fast‑moving EA role where priorities shift frequently
- A proactive, anticipatory mindset — you plan ahead, spot issues early, and make things happen
- A warm, positive and professional communication style — you represent the Exec Office with confidence and discretion
- Ability to build strong relationships at all levels, from Hotel managers to senior internal and external stakeholders
- Exceptional attention to detail, organisation and follow‑through
- Strong judgement, confidentiality and professionalism; you’re trusted with sensitive information
- Ability to stay calm under pressure and manage competing demands
- Strong IT skills across the Microsoft Office / suite
What’s In It for You:
- days holiday (including bank holidays), rising to with length of service
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team member flat rate and % friends and family hotel discount
- % discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Bloomsbury discounts at local restaurants
- Early Pay access
- Shopping discounts with selected retailers
- Free lunchtime meals on us
- Salary sacrifice schemes including nursery care, cycle to work and tech access
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
If you’re a proactive EA who thrives in a fast‑paced environment and enjoys supporting senior leaders, we would love to hear from you!
Executive Assistant to COO employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant to COO
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Imperial London Hotels. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show how your proactive mindset and organisational skills align with their core values of positivity, care, and collaboration. We want to see that you’re not just a fit on paper!
✨Tip Number 3
Practice your communication skills! As an Executive Assistant, you'll need to represent the Exec Office with confidence. Role-play common interview questions with a friend or use online resources to polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Imperial London Hotels family.
We think you need these skills to ace Executive Assistant to COO
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Executive Assistant role. Highlight your experience in supporting senior leaders and managing busy schedules, as this is key for us at Imperial London Hotels.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Share why you’re excited about joining our team and how your proactive mindset aligns with our core values of positivity and collaboration.
Showcase Your Organisational Skills: In your application, give examples of how you've successfully managed multiple priorities and kept things running smoothly in previous roles. We love candidates who can demonstrate exceptional attention to detail and follow-through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Imperial London Hotels
✨Know Your Stuff
Before the interview, dive deep into Imperial London Hotels' history and values. Understand their commitment to authentic London experiences and how they plan to modernise while preserving their heritage. This knowledge will help you connect your skills as an Executive Assistant to their mission.
✨Showcase Your Proactivity
During the interview, highlight specific examples of how you've anticipated needs and solved problems in previous roles. Discuss times when you took initiative to streamline processes or improve communication, as this aligns perfectly with what they’re looking for in a proactive EA.
✨Master the Art of Communication
Since you'll be liaising with senior leaders and stakeholders, demonstrate your warm and professional communication style. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you handle sensitive information with discretion.
✨Prepare for the Fast-Paced Environment
Be ready to discuss how you manage competing demands and stay calm under pressure. Share strategies you use to prioritise tasks and keep everything running smoothly, as this is crucial for supporting the Group Operations Officer and the wider Executive Team.
