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For Companies At a Glance
- Tasks: Lead the front office team to create unforgettable guest experiences and manage hotel operations.
- Company: Prominent hotel operator in London with a focus on exceptional hospitality.
- Benefits: Competitive salary, holiday allowances, training programmes, and discounts at company outlets.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Experience in hospitality, strong knowledge of fire evacuations, and a passion for service.
- Other info: Exciting opportunities for growth in a vibrant hotel environment.
The predicted salary is between 36000 - 60000 £ per year.
A prominent hotel operator in London is seeking a Duty Manager for the Royal National Hotel. The role involves leading the front office team to deliver an exceptional guest experience, managing the shift, and overseeing hotel operations.
Candidates should have experience in a similar role, strong knowledge of fire evacuations, and a passion for hospitality.
The position offers a competitive salary along with various benefits including holiday allowances, training programs, and discounts at company outlets.
Duty Manager – Lead Guest Experience & Front Desk employer: Imperial London Hotels
Contact Detail:
Imperial London Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager – Lead Guest Experience & Front Desk
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of fire evacuations and guest experience strategies. We want you to shine when discussing how you can lead the front office team at the Royal National Hotel!
✨Tip Number 3
Showcase your passion for hospitality during interviews. Share specific examples of how you've gone above and beyond for guests in previous roles. This will help us see that you’re not just looking for a job, but you genuinely care about creating memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager – Lead Guest Experience & Front Desk
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering exceptional guest experiences, as this is key for us at StudySmarter.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience in managing teams and operations, and don’t forget to mention your knowledge of fire evacuations – it’s a must for us!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements. We appreciate straightforwardness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Imperial London Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research the Royal National Hotel thoroughly. Familiarise yourself with its services, guest reviews, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive atmosphere, as this is crucial for delivering exceptional guest experiences.
✨Brush Up on Emergency Protocols
Given the importance of fire evacuations in hotel management, be ready to discuss your knowledge of safety procedures. Review the standard protocols and think of scenarios where you had to implement them. This will demonstrate your preparedness and commitment to guest safety.
✨Express Your Passion for Hospitality
During the interview, let your enthusiasm for the hospitality industry shine through. Share stories that illustrate your passion for providing excellent service and creating memorable experiences for guests. This personal touch can set you apart from other candidates.
