At a Glance
- Tasks: Lead our vibrant F&B team, ensuring exceptional service and guest satisfaction.
- Company: Join the re-imagined Imperial hotel in Bloomsbury, London.
- Benefits: Enjoy 28 days holiday, training opportunities, and generous discounts.
- Other info: Perfect for those who thrive in fast-paced settings and love creating memorable experiences.
- Why this job: Be at the heart of a dynamic hospitality environment and inspire your team.
- Qualifications: Experience in hospitality leadership and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
We're searching for a dynamic, hands on F&B Supervisor to help lead our restaurants, bars and event spaces. You'll be right at the heart of the action driving exceptional service, motivating the team and making sure every guest leaves buzzing with a great impression.
What You'll Be Doing:
- Oversee daily service across all F&B outlets, ensuring every plate and pour meets our standards
- Support your line manager with performance updates, team leadership and departmental coordination
- Build strong relationships with guests and colleagues, resolving issues with confidence and professionalism
- Drive high standards in cleanliness, hygiene, safety and presentation
- Manage stock ordering, rotation and cost control
- Own staffing and rota support - adjusting labour to match business flow
- Maintain impeccable cash handling and billing procedures
- Ensure events, meetings and function spaces are perfectly set and ready to impress
- Lead pre shift briefings, motivate the team and ensure everyone knows the plan
- Jump between outlets as needed to keep service smooth, consistent and guest focused
Qualifications:
- Champion a positive, collaborative culture where the team can thrive
- Experienced Supervisor or Manager in hospitality - restaurant, bar, cafe or hotel
- Confident in people leadership, guest engagement and problem solving
- Strong understanding of customer service excellence
- Level 2 Food Safety & Hygiene (or willing to obtain), plus L2 APLH
- Competent with MS Office, numerate, literate and able to communicate in English at CEFR B2 level
- Motivational, organised and ready to lead from the front
- Desirable: knowledge of drinks, stock control, AV set up and Micros systems
About the Property:
This summer, we open the doors to our fully re‑imagined hotel, The Imperial - a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio. Arcus is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
What's In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning
- Interest free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Caf
- Employee funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme
Ready to Lead from the Front? If you thrive in a fast paced hospitality environment and love inspiring teams to deliver unforgettable experiences, we'd be excited to hear from you!
Food and Beverage Supervisor - Arcus - Bloomsbury, London in City of Westminster employer: Imperial London Hotels
Join us at Arcus in Bloomsbury, London, where we foster a vibrant and collaborative work culture that empowers our team to excel in the dynamic hospitality sector. With exceptional benefits like 28 days of holiday, access to training programmes, and generous discounts across our F&B outlets, we prioritise your growth and wellbeing while you lead from the front in delivering unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor - Arcus - Bloomsbury, London in City of Westminster
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Supervisor, you'll need to engage with guests and motivate your team. Role-play common scenarios with a friend to boost your confidence and refine your problem-solving skills.
✨Tip Number 3
Be ready to showcase your leadership style during the interview. Think of examples where you've successfully led a team or resolved conflicts. This will demonstrate your ability to drive high standards and maintain a positive atmosphere.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Food and Beverage Supervisor - Arcus - Bloomsbury, London in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. Share specific experiences that highlight your enthusiasm and commitment to delivering exceptional service.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with what we're looking for in a dynamic F&B Supervisor.
Highlight Leadership Skills:As a potential leader, it's crucial to showcase your people management abilities. Include examples of how you've motivated teams, resolved conflicts, and maintained high standards in previous roles.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Imperial London Hotels
✨Know Your F&B Basics
Brush up on your food and beverage knowledge before the interview. Be ready to discuss different types of cuisines, drinks, and service styles. This will show that you're passionate about the industry and can engage with guests confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or resolved conflicts. This will demonstrate your ability to inspire and manage a team effectively.
✨Understand the Venue
Research Arcus and its offerings thoroughly. Familiarise yourself with their dining venues, bar concepts, and any unique features. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Problem-Solving Scenarios
Anticipate questions about handling difficult situations, such as guest complaints or staffing issues. Prepare structured responses that highlight your problem-solving skills and ability to maintain high service standards under pressure.