At a Glance
- Tasks: Welcome guests, assist with luggage, and provide local insights for an unforgettable stay.
- Company: Join a family-run hotel with a rich 187-year legacy in Bloomsbury, London.
- Benefits: Competitive pay, flexible hours, and the chance to work in a vibrant new hotel.
- Other info: Exciting opportunity to be part of a brand-new lifestyle hotel opening this summer.
- Why this job: Be the friendly face that creates memorable experiences for guests every day.
- Qualifications: A passion for hospitality and excellent communication skills.
The predicted salary is between 30000 - 32450 £ per year.
Location: Bloomsbury, London
About Us: Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone's reach. This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role: We're looking for a warm, proactive and guest-obsessed Guest Experience Porter to elevate every moment of a guest's stay. You'll be the friendly face greeting arrivals, the helpful guide answering questions, and the dependable support ensuring our lobby, driveway and guest areas run like clockwork.
What You'll Be Doing:
- Welcome guests with genuine warmth and assist with luggage on arrival and departure
- Escort guests to their rooms and give a quick, confident introduction to hotel facilities
- Offer helpful local knowledge — from transport options to neighbourhood highlights
- Respond swiftly to guest requests, ensuring every interaction feels personal and polished
- Keep the lobby, driveway and entrance immaculate
Guest Experience Porter employer: Imperial London Hotels Ltd
Imperial London Hotels is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. Located in the heart of Bloomsbury, our new hotel, The Imperial, provides unique opportunities for growth within a family-run business that values authenticity and community. Join us to be part of a dedicated team where your contributions are recognised and rewarded, all while being surrounded by the rich history and culture of London.
Contact Details:
Imperial London Hotels Ltd Recruitment Team
