At a Glance
- Tasks: Manage reservations, train new team members, and ensure excellent guest communication.
- Company: Join Imperial London Hotels, a company with a rich 185-year legacy.
- Benefits: Enjoy 28 days holiday, free meals on duty, and exclusive discounts.
- Other info: Collaborative environment with opportunities for personal growth.
- Why this job: Be part of a positive team and contribute to a historic brand.
- Qualifications: 2 years of hotel industry experience and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Imperial London Hotels Limited is seeking a dedicated Operations Supervisor for its Central Reservations team based in Greater London. This office-based role requires 2 years of hotel industry experience, where the successful candidate will manage reservations, train new team members, and ensure excellent communication with guests.
Benefits include:
- 28 days holiday
- Free meals on duty
- Various discounts
Join us to contribute to our 185-year legacy while upholding our values of positivity and collaboration.
Reservations Supervisor — Central Reservations, London Office employer: Imperial London Hotels Limited
Imperial London Hotels Limited offers a vibrant work culture that values positivity and collaboration, making it an excellent employer for those looking to thrive in the hospitality industry. With 28 days of holiday, free meals on duty, and various discounts, employees enjoy a supportive environment that fosters growth and development. Join our dedicated team in the heart of Greater London and be part of a legacy that spans 185 years, where your contributions truly matter.
Contact Detail:
Imperial London Hotels Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Supervisor — Central Reservations, London Office
✨Tip Number 1
Network like a pro! Reach out to your connections in the hotel industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research Imperial London Hotels Limited, understand their values, and think about how your experience aligns with their needs. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you feel more confident and articulate when discussing your experience managing reservations and training new team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Imperial London Hotels Limited.
We think you need these skills to ace Reservations Supervisor — Central Reservations, London Office
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your 2 years of hotel industry experience in your application. We want to see how you've managed reservations and trained team members before, so don’t hold back on those details!
Communicate Clearly:Since excellent communication with guests is key for this role, use your application to demonstrate your communication skills. Keep it clear, concise, and friendly – just like you would with a guest!
Emphasise Team Spirit:We value positivity and collaboration at Imperial London Hotels. In your application, share examples of how you've worked well in a team and contributed to a positive work environment. It’ll help us see you as a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Imperial London Hotels Limited
✨Know Your Stuff
Make sure you brush up on your hotel industry knowledge. Understand the key trends and challenges in reservations management, as well as the specific services offered by Imperial London Hotels. This will show that you're not just interested in the role, but also invested in the company.
✨Showcase Your Experience
Prepare to discuss your previous experience in the hotel industry, especially any roles related to reservations or team management. Use specific examples to highlight how you've successfully managed bookings or trained new staff, as this will demonstrate your capability for the Operations Supervisor position.
✨Emphasise Communication Skills
Since excellent communication with guests is crucial, be ready to share examples of how you've handled guest inquiries or resolved issues in the past. This will help illustrate your ability to maintain a positive and collaborative environment, which aligns with the company's values.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Central Reservations team and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers and leave a lasting impression.
