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- Tasks: Enhance guest dining experiences and prepare drinks in a vibrant hotel environment.
- Company: Join the Imperial London Family of Hotels, known for authentic hospitality.
- Benefits: 28 days holiday, free meals, discounts, and career growth opportunities.
- Other info: Exciting, fast-paced work environment with training from day one.
- Why this job: Be part of a dynamic team and create memorable moments for guests.
- Qualifications: 1 year experience in F&B, customer service skills, and a positive attitude.
The predicted salary is between 22000 - 26000 £ per year.
Do you have a passion for enhancing the guest dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we’d love to hear from you! We’re looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London.
As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests.
Why Join Us? This is a great opportunity to enhance your experience in food & beverage operations, we provide a structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager and F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role. No two days are the same. You'll interact with guests from around the world and work as part of a close-knit, supportive team. Our food & beverage area often resembles a bustling airport terminal—fast-paced, exciting, and full of energy!
What we’re looking for:
- 1 year experience in a Food & Beverage environment as a Host, Food & Beverage Assistant or Bar Tending, ideally in hotels or similar environment
- A natural flair for customer service and a passion for food & beverage
- Flexibility to work a varied shift pattern: early mornings, evenings, and weekends
- Team-oriented attitude
- Positive and caring personality
- Professional proficiency in English
Desirable (not essential but a plus):
- Experience in the hospitality sector
- Proficiency in multiple languages
- Knowledge of Miros (POS System)
What’s in it for you?
- 28 Days Holiday pro-rata increasing with length of service up to 33 days
- Free meals on duty
- Uniform & dry-cleaning
- Employee recognition
- Employee awards
- Social events
- Interest-free Season Ticket Loan / Travelcard Loan
- 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
- Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
- Early Pay - Instantly access a portion of the pay you’ve already earned
- Shopping discounts across several high-street brands and online retailers (via Each Person)
- Nursery Scheme via Each Person (subject to eligibility)
- Employee Assistance Programme- Supported by Hospitality Action
About Us We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.
F & B Assistant in London employer: Imperial London Hotels Limited
Contact Detail:
Imperial London Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F & B Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Tavistock Hotel and its F&B offerings. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about enhancing guest experiences, think of examples from your past where you went above and beyond for a customer. Share these stories during your interview to highlight your passion for service.
✨Tip Number 3
Be ready for a fast-paced environment! The F&B area can be as bustling as an airport terminal, so prepare to discuss how you handle pressure and stay organised. Show them you can keep your cool while delivering outstanding service.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining our team at the Tavistock Hotel!
We think you need these skills to ace F & B Assistant in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for enhancing the guest dining experience shine through. We want to see that you genuinely care about creating memorable moments for our guests!
Tailor Your Experience: Make sure to highlight any relevant experience in food and beverage roles. Whether it's as a Host, F&B Assistant, or Bar Tender, we want to know how your background aligns with what we're looking for.
Be Personable: Since we're all about warm and welcoming vibes, don’t hesitate to let your personality come through in your application. A positive and caring attitude is key, so show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Food & Beverage team!
How to prepare for a job interview at Imperial London Hotels Limited
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and offerings of the hotel’s F&B outlets. This shows your genuine interest in the role and helps you answer questions about food and beverage confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest, as this will highlight your passion for enhancing the dining experience.
✨Demonstrate Team Spirit
Since this role requires a team-oriented attitude, be ready to discuss how you’ve successfully worked in a team before. Share stories that illustrate your ability to collaborate and support your colleagues, especially in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or training opportunities. This not only shows your enthusiasm for the position but also helps you gauge if the company culture aligns with your values.