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For Companies At a Glance
- Tasks: Provide first and second line IT support, troubleshoot issues, and enhance guest experiences.
- Company: Leading hotel group in Greater London with a focus on hospitality tech.
- Benefits: 28 days holiday, training opportunities, and employee discounts.
- Why this job: Combine your tech skills with a passion for hospitality to make a difference.
- Qualifications: Experience in IT support and strong problem-solving skills.
- Other info: Join a dynamic team and grow your career in the hospitality sector.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel group in Greater London is seeking an ICT Support Technician to provide first and second line IT support. You will troubleshoot hardware and software issues, configure new devices, and enhance guest experiences with your technical skills.
The role requires:
- Excellent problem-solving ability
- IT support experience
- A passion for the hospitality sector
The position offers 28 days of holiday initially, training opportunities, and employee discounts at various outlets.
ICT Support Technician — Hospitality Tech & Guest Experience employer: Imperial London Hotels Limited
Contact Detail:
Imperial London Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Support Technician — Hospitality Tech & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality tech sector on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your troubleshooting prowess during interviews. Bring examples of how you've solved tech issues in the past, especially in hospitality settings.
✨Tip Number 3
Tailor your approach! Research the hotel group and understand their tech needs. Use this knowledge to highlight how your experience aligns with their goals, making it clear that you're the perfect fit for enhancing guest experiences.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the ICT Support Technician. Plus, you'll be one step closer to joining a team that values your passion for tech and hospitality.
We think you need these skills to ace ICT Support Technician — Hospitality Tech & Guest Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience and any specific skills that relate to the hospitality sector. We want to see how your background aligns with the role of ICT Support Technician!
Show Off Your Problem-Solving Skills: In your application, share examples of how you've tackled hardware and software issues in the past. We love seeing candidates who can think on their feet and enhance guest experiences through tech!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your passion for both IT and hospitality without any fluff!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Imperial London Hotels Limited
✨Know Your Tech Inside Out
Make sure you brush up on your hardware and software troubleshooting skills. Be ready to discuss specific issues you've resolved in the past, as this will show your practical experience and problem-solving abilities.
✨Show Your Passion for Hospitality
Since the role is in the hospitality sector, it’s crucial to express your enthusiasm for enhancing guest experiences. Share examples of how your technical skills have positively impacted customer service or guest satisfaction in previous roles.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate your thought process in resolving IT issues. Practice articulating your approach clearly and logically, as this will highlight your analytical skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the types of technologies they use or how they measure guest satisfaction, which can help you stand out as a candidate who is genuinely interested.
