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- Tasks: Manage bookings and enhance guest experiences at a family-run hotel.
- Company: A welcoming family-run hotel group in the heart of London.
- Benefits: Competitive benefits, holiday entitlement, and employee discounts.
- Why this job: Join a dynamic team focused on creating memorable stays for guests.
- Qualifications: 2 years of front office experience and strong communication skills.
- Other info: Exciting opportunity to grow in a vibrant hospitality environment.
The predicted salary is between 28800 - 43200 £ per year.
A family-run hotel group located in London seeks a Front Office Coordinator to manage bookings, enhance guest experiences, and provide exceptional service. The ideal candidate should have at least 2 years of front office experience in the hotel industry, strong communication skills, and proficiency in reservation systems. This role offers competitive benefits including holiday entitlement and employee discounts, working in a dynamic environment focused on delivering memorable stays.
Front Office Coordinator & Switchboard – London employer: Imperial London Hotels Limited
Contact Detail:
Imperial London Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Coordinator & Switchboard – London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hotel industry and let them know you're on the lookout for a Front Office Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as a Front Office Coordinator. This will help you feel more confident and ready to showcase your skills in managing bookings and enhancing guest experiences.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality industry. Make sure you look sharp and professional when you go for interviews, as it reflects your commitment to providing exceptional service.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Front Office Coordinator position. Plus, it shows you're genuinely interested in joining our family-run hotel group and being part of our dynamic team.
We think you need these skills to ace Front Office Coordinator & Switchboard – London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your front office experience in the hotel industry. We want to see how your past roles have prepared you for managing bookings and enhancing guest experiences.
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. Let us know how you can provide exceptional service to our guests.
Familiarise Yourself with Reservation Systems: If you’ve worked with reservation systems before, mention it! We’re looking for someone who can hit the ground running, so any relevant experience will make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role.
How to prepare for a job interview at Imperial London Hotels Limited
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Front Office Experience
Be ready to discuss your previous roles in the front office. Highlight specific situations where you enhanced guest experiences or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Communication Skills
As a Front Office Coordinator, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like handling a guest complaint, to showcase your skills during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to their success.
