Food & Beverage Manager

40 hours (5 Days out of 7 Days weekly rota). We are part of the Imperial London Family of Hotels, a family‑run company with over 185 years of history. Our purpose is to provide authentic London experiences and memorable stays to all our guests. We are now recruiting a Food & Beverage Manager at our Holiday Inn Bloomsbury Hotel, located opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London.

As a Food & Beverage Manager, a heavy operational presence is key, keeping a calm approach when under pressure, ensuring seamless service and guest satisfaction is the highest priority. You will oversee the food & beverage operations across our outlets, manage your F&B team, maintain safety standards, manage stocks, financial reporting, and create authentic London experiences for all our guests.

• Oversee F&B service of meeting and events within the M&E space and maintain responsibility for food and beverage in these spaces, ensuring all functions run smoothly and customer requirements are met.
• Receive and respond to all customer feedback, ensuring satisfaction, and dealing with all guest feedback in a professional and efficient manner.
• Take responsibility for stock ordering and inventory for each outlet, ensuring that all equipment and materials are ready for service.
• Recruit, onboard all F&B team members and inspire them to deliver the best customer service at every opportunity; prepare schedules to ensure adequate staffing levels to run each shift.

• Previous experience as a Restaurant Manager or Food & Beverage Manager in the hotel industry at a 4‑star Deluxe Standard.
• A passion for hospitality – you create memorable experiences that leave guests wanting to return again and again.
• Personable and engaging with the ability to build rapport easily, with great communication skills both with internal departments and guests alike.
• Excellent attention to detail and thrive in a fast‑paced environment.
• A natural leader with the ability to motivate and develop a team, coaching them to reach their full potential.

• 28 days holiday, increasing with length of service up to 33 days (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study scheme.
• Access to Holiday Purchase Scheme.
• Complimentary uniform dry‑cleaning and discounted dry‑cleaning on personal items.
• Access to an interest‑free Season Ticket Loan or Travelcard Loan.
• Team member flat‑rate discount & 50% discount to friends and family at any of our hotels.
• 50% discount at ILH’s nine food and beverage outlets.
• Access to coffee and beverage discounts at Blooms Café – £1.50 per beverage.
• Access to an employee‑funded Health Cash Plan.
• Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets.
• Access to Early Pay – instantly access a portion of the pay you’ve already earned.
• Access to shopping discounts across several high‑street brands and online retailers.
• Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology.
• Access to mental health first‑aiders support & well‑being support.
• Access to our Employee Assistance Programme by Hospitality Action.

You can explore additional benefits here.

With a 185‑year legacy, our company combines the stability of a long‑standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future while upholding our core values of positivity, care, collaboration, growth, and pride.

We are the Imperial London Family of Hotels, dedicated to rewriting the traditional hospitality mindset. If you’re ready to bring your expertise to support us with our new chapter, please apply today!