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- Tasks: Enhance guest dining experiences and provide outstanding customer service in a vibrant hotel setting.
- Company: Join the Imperial London Family of Hotels, a supportive and innovative hospitality team.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and career growth opportunities.
- Other info: Fast-paced environment with excellent training and career progression.
- Why this job: Be part of a dynamic team and create memorable moments for guests from around the world.
- Qualifications: 1 year experience in F&B, a passion for service, and a positive attitude.
The predicted salary is between 22000 - 26000 £ per year.
Do you have a passion for enhancing the guest dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we’d love to hear from you! We’re looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London.
As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will be preparing and servicing drinks based on our brand standards, processing orders accurately in Micros with minimum error, setting up the buffet in the morning, replenishing stock levels during service and delivering outstanding customer service to our guests.
Why Join Us? This is a great opportunity to enhance your experience in food & beverage operations, we provide a structured career path. From F&B Assistants, Bar Tenders, F&B Supervisors, Assistant F&B Manager and F&B Manager, we support your growth every step of the way. With dedicated training opportunities from day one, you'll gain the skills and experience needed to progress in your role. No two days are the same. You'll interact with guests from around the world and work as part of a close-knit, supportive team. Our food & beverage area often resembles a bustling airport terminal—fast-paced, exciting, and full of energy!
Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London, The Tavistock Hotel has 395 rooms and is a homely place to be, offering an on-site Indian restaurant bar and laid-back lounge bar. Within the Hotel, our Poppadom Indian Kitchen offers a diverse flavour journey across majestic India, celebrating classic Indian and Anglo Indian cuisine and street food.
What we’re looking for:
- 1 year experience in a Food & Beverage environment as a Host, Food & Beverage Assistant or Bar Tending, ideally in hotels or similar environment
- A natural flair for customer service and a passion for food & beverage
- Flexibility to work a varied shift pattern: early mornings, evenings, and weekends
- Team-oriented attitude
- Positive and caring personality
- Professional proficiency in English
Desirable (not essential but a plus):
- Experience in the hospitality sector
- Proficiency in multiple languages
- Knowledge of Miros (POS System)
What’s in it for you?
- 28 Days Holiday pro-rata increasing with length of service up to 33 days
- Free meals on duty
- Uniform & dry-cleaning
- Employee recognition
- Employee awards
- Social events
- Interest-free Season Ticket Loan / Travelcard Loan
- 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
- Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
- Early Pay - Instantly access a portion of the pay you’ve already earned
- Shopping discounts across several high-street brands and online retailers (via Each Person)
- Nursery Scheme via Each Person (subject to eligibility)
- Employee Assistance Programme- Supported by Hospitality Action
About Us: We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.
F & B Assistant employer: Imperial London Hotels Limited
Contact Detail:
Imperial London Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F & B Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Tavistock Hotel and its F&B offerings. This will help you connect with the team and show that you're genuinely interested in enhancing the guest dining experience.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will highlight your natural flair for customer service during the interview.
✨Tip Number 3
Be ready for a fast-paced environment! Since the F&B area can be as bustling as an airport terminal, prepare yourself to discuss how you handle pressure and stay organised while delivering outstanding service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure to submit it online. It shows initiative and gives us a chance to get to know you better right from the start!
We think you need these skills to ace F & B Assistant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for enhancing the guest dining experience shine through. We want to see that you genuinely care about creating memorable moments for our guests!
Tailor Your Experience: Make sure to highlight any relevant experience in food and beverage roles. Whether you've been a host, assistant, or bartender, we want to know how your background aligns with what we're looking for.
Be Personable: Since we're all about warm and welcoming vibes, don’t hesitate to let your personality come through in your writing. A positive and caring tone can make a big difference in how we perceive your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Food & Beverage team!
How to prepare for a job interview at Imperial London Hotels Limited
✨Know Your Menu
Familiarise yourself with the food and drink offerings at the hotel. Being able to discuss the menu confidently will impress your interviewers and show your passion for enhancing the guest dining experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Think about specific situations where you went above and beyond to create memorable experiences for guests.
✨Demonstrate Team Spirit
Since this role is all about working as part of a close-knit team, be ready to share examples of how you've collaborated with others in fast-paced environments. Highlight your flexibility and willingness to support your colleagues.
✨Practice with Micros
If you have experience with the Micros POS system, brush up on it before the interview. If not, do some research or practice with similar systems to show your eagerness to learn and adapt quickly.