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- Tasks: Lead a front desk team and ensure amazing guest experiences at our family-run hotel.
- Company: A welcoming family-run hotel in Bloomsbury with a focus on exceptional service.
- Benefits: Enjoy holidays, discounts, and a supportive work environment.
- Why this job: Make a difference in guests' stays while developing your leadership skills.
- Qualifications: Experience in hotel front office management and strong leadership abilities.
- Other info: Join a passionate team dedicated to creating memorable experiences.
The predicted salary is between 30000 - 42000 £ per year.
A family-run hotel company in Bloomsbury is looking for a Reception Manager to ensure exceptional guest experiences and lead a dedicated front desk team.
Responsibilities include:
- Managing guest complaints
- Scheduling staff
- Providing training to new hires
Candidates should have prior experience in hotel front office management and strong leadership skills, as well as good knowledge of Microsoft and reservation systems.
The role offers various employee benefits, including holidays and discounts.
Guest Experience Leader – Front Desk & Reception in City of London employer: Imperial London Hotels Limited
Contact Detail:
Imperial London Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Leader – Front Desk & Reception in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Experience Leader role. Personal recommendations can make all the difference!
✨Tip Number 2
Prepare for those interviews! Research common questions for front desk management roles and practice your responses. Show off your leadership skills and how you handle guest complaints with confidence.
✨Tip Number 3
Don’t forget to showcase your tech skills! Make sure you’re familiar with Microsoft and reservation systems, as these are key in the hotel industry. Highlight any relevant experience during your conversations.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Guest Experience Leader – Front Desk & Reception in City of London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to providing exceptional guest experiences, as this is key for us at StudySmarter.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Reception Manager role. Highlight your previous experience in hotel front office management and any leadership roles you've held, so we can see how you fit into our team.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our family-run hotel company.
How to prepare for a job interview at Imperial London Hotels Limited
✨Know the Company Inside Out
Before your interview, do some digging into the family-run hotel company. Understand their values, mission, and what makes them unique in Bloomsbury. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or resolved guest complaints. Highlighting these situations will illustrate your capability to lead the front desk team effectively.
✨Familiarise Yourself with Systems
Since the role requires knowledge of Microsoft and reservation systems, brush up on these tools before the interview. If you have experience with specific software, be ready to discuss how you've used it to enhance guest experiences or streamline operations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's approach to guest experience and team dynamics. This shows that you're not just interested in the job, but also in how you can contribute to their success and fit into their culture.
