At a Glance
- Tasks: Join our team to create spotless spaces and ensure guest satisfaction.
- Company: Imperial London Hotel Group, a family-run business with a rich history.
- Benefits: 28 days holiday, training opportunities, discounts, and mental health support.
- Other info: Clear progression paths and ongoing training available.
- Why this job: Be part of a supportive team in a dynamic hospitality environment.
- Qualifications: 1 year of cleaning experience and a team-oriented attitude.
Hotel Room Attendants - 2 Hour Trial Shift
Imperial London Hotel Group
40 Hours (5 Days out of 7 days weekly rota)
£26,437.00 - £28,988.00 + Benefits
Do you take pride in cleaning and creating spotless spaces? Are you detail-oriented, organised, and enjoy working in a team? Do you thrive in a fast-paced environment? If so, we’d love to hear from you!
We are seeking a committed and diligent Cleaner/Room Attendant to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and unforgettable stay. Your responsibilities will include:
- Servicing a minimum of 18 rooms
- Preparing trolleys
- Stripping and making beds
- Cleaning bathrooms
- Vacuuming
- Restocking supplies
- Attending to reasonable guest requests such as delivering irons, linens, or pillows
Why Join Us?
Whether you have experience in housekeeping or are looking to start a new career, we offer a range of roles for you to progress on from Room Attending, such as Housekeeping Supervisor and Housekeeping Manager, with clear progression paths and ongoing training. Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.
What we’re looking for:
Essential:
- 1 Year of Professional Cleaning Experience, ideally as a Room Attendant/Public Area Attendant in a hotel
- Flexibility to work various shifts: early mornings, evenings, and weekends
- Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift
- Attention to detail
- Team-oriented attitude
- Basic understanding of English for team communication and safety purposes
- Basic understanding of smartphone technology for tracking your housekeeping tasks on an app
Desirable (Not Required but a Plus):
- Experience in housekeeping or a similar role within the hospitality sector
- Knowledge of cleaning & bed-making techniques and materials
What you'll get in return:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
- Interest-free Season Ticket Loan
- Workplace Pension
- Team member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee-funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme
You can explore additional benefits.
About Us:
With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today.
Room Attendant - ILH Group - Trial Shift employer: Imperial London Hotels (Group)
Imperial London Hotels Group is an exceptional employer that values its employees and fosters a supportive work culture. With a strong focus on career development, you will have access to structured training opportunities and a clear path for advancement within the food and beverage sector. Located in the vibrant heart of Bloomsbury, London, you'll enjoy a dynamic work environment, competitive benefits, and the chance to be part of a legacy of hospitality excellence spanning 185 years.
Contact Details:
Imperial London Hotels (Group) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant - ILH Group - Trial Shift
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Imperial London Hotels (Group). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Imperial London Hotels (Group)
Don't be shy about reaching out to Imperial London Hotels (Group) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant - ILH Group - Trial Shift
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Imperial London Hotels (Group) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Imperial London Hotels (Group)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
