At a Glance
- Tasks: Ensure guest safety and comfort while managing a vibrant rooftop bar environment.
- Company: Exciting new hotel opening in Bloomsbury, London with a focus on lifestyle and guest experience.
- Benefits: 28 days holiday, training opportunities, discounts, and wellbeing support.
- Other info: Great career growth potential in a supportive and collaborative environment.
- Why this job: Join a dynamic team and make a real impact on guest experiences in a stylish setting.
- Qualifications: Experience in security, strong communication skills, and SIA Door Supervisor Licence required.
The predicted salary is between 22950 - 28050 £ per year.
Security Team Member at The Imperial (New Opening Hotel)
Location: Bloomsbury, London
About Us: This summer, we open the doors to our fully re-imagined hotel, The Imperial - a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, and a workout studio, Arcus is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role: We’re looking for a calm, confident and service-led Security Team Member to help create a safe, welcoming and smoothly run guest environment, with a strong focus on our vibrant rooftop bar. You’ll balance visible reassurance with discreet professionalism, supporting great guest flow, responsible service and positive experiences at every touchpoint.
What You'll Be Doing:
- Maintain a calm, reassuring and professional presence across our guest-facing areas
- Manage rooftop bar access, queues and guest flow, ensuring capacity limits are respected
- Support responsible alcohol service and welfare monitoring, escalating concerns to management when appropriate
- Respond promptly to incidents, guest concerns, lost property and welfare situations with empathy and sound judgement
- Carry out patrols, CCTV monitoring and security checks in line with established procedures
- Support crowd management during busy periods, events and group arrivals
- Work closely with duty management, bar teams and other departments to ensure seamless coordination
- Follow licensing objectives, risk assessments and life-safety procedures at all times
- Communicate clearly with emergency services or local authorities when required
- Complete incident reports, shift handovers and daily updates accurately
- Represent the security team with a service-focused mindset that enhances the overall guest experience
Who You Are:
- Experienced in a security role, ideally within a hotel, hospitality or guest-facing environment
- Calm, approachable and confident, even in high-pressure situations
- Strong interpersonal and communication skills
- Comfortable managing high-volume environments such as rooftop bars or busy F&B venues
- A natural team player who values professionalism and collaboration
- SIA Door Supervisor Licence (essential)
- First Aid certificate (advantageous)
- Fluent in spoken English; additional languages are welcomed
What's In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
- Interest-free Season Ticket Loan
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work and technology
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme
Ready to Be the Calm in the Crowd? If you take pride in welcoming guests while keeping everyone safe, supported and comfortable, we'd love to hear from you!
Security Officer / Door Supervisor Permanent – Full Time employer: Imperial Hotels London
Imperial Hotels London is an excellent employer, offering a vibrant work culture where every team member is valued for their contributions to creating memorable guest experiences. Located in the heart of Bloomsbury, employees benefit from a supportive environment that encourages personal and professional growth, alongside competitive benefits and flexible working hours that cater to a balanced lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer / Door Supervisor Permanent – Full Time
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer / Door Supervisor Permanent – Full Time. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Imperial Hotels London. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
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✨Directly Apply to Imperial Hotels London
Don’t forget to apply for the Security Officer / Door Supervisor Permanent – Full Time role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Imperial Hotels London.
We think you need these skills to ace Security Officer / Door Supervisor Permanent – Full Time
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Imperial Hotels London. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Imperial Hotels London.
How to prepare for a job interview at Imperial Hotels London
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Imperial Hotels London.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Imperial Hotels London.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Imperial Hotels London.
