At a Glance
- Tasks: Create memorable experiences for guests in our Food & Beverage outlets.
- Company: Join the Imperial Hotel, a stunning location in Tenby.
- Benefits: Enjoy competitive rates, discounts, meals on duty, and recognition celebrations.
- Other info: Flexible full-time and part-time opportunities available.
- Why this job: Be part of a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 32450 £ per year.
Nestled in the historic heart of Pembrokeshire, set against the stunning backdrop of South Beach.
The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. They will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences makes this a lovely role for someone who wants to have a real impact on our guest experience. The role is hands-on for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to advance in your career.
The Guest Service Assistant will report to the Assistant Manager and is ideal for someone who has strong demonstrable experience in customer service, a great attitude, and a willingness to learn.
As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.
Experience & Qualifications
- Strong communication and organisational skills and professional manner.
- Evidential attention to detail.
- Ideally experience working in a Food & Beverage environment.
Benefits
- £30 BB per night colleague rate
- £60 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards Offerings from retail and dining discounts
- Employee Assistance Programme and same day online GP appointments
- Quarterly Shining Star recognition
- Annual colleague celebrations
Full Time, Part Time, Flexible Opportunities
Guest Service Assistant Food & Beverage - Tenby employer: Imperial Hotel, Lounge & Terrace
At the Imperial Hotel in Tenby, we pride ourselves on being an exceptional employer that values our team members and their growth. With a supportive work culture, comprehensive benefits including discounted stays and meals, and opportunities for professional development, we empower our Operations Manager to lead with passion and make a meaningful impact on guest experiences. Join us in a stunning location where your contributions are celebrated and your career can flourish.
Contact Details:
Imperial Hotel, Lounge & Terrace Recruitment Team
