The Imperial Hotel Blackpool is seeking a Guest Services Manager to lead the heart of our hotel operations, delivering effortless, personalised guest experiences. You’ll coordinate reception, housekeeping and F&B teams, coach colleagues in thoughtful service, and drive continuous improvements across guest journeys, with weekend and peak-period shifts expected.
A warm, engaging manner, strong communication and the ability to anticipate needs are essential, as you connect guests with teams to
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Guest Experience Manager employer: Imperial Hotel Blackpool
RBH Hospitality Management offers an exceptional work environment at the Imperial Hotel Blackpool, where creativity and guest satisfaction are at the forefront of our bar service. With a strong emphasis on teamwork and professional development, employees enjoy opportunities for growth while being part of a vibrant and supportive culture that values enthusiasm and reliability. Located in the heart of Blackpool, this role not only allows you to showcase your cocktail skills but also to engage with a diverse clientele in a stunning seaside setting.
