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- Tasks: Manage commercial residential assets and oversee service charge accounting.
- Company: Join Imperial College London, a top global university known for its STEM excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Be part of a prestigious institution making a world-changing impact in education and research.
- Qualifications: Experience in property portfolio management and strong stakeholder management skills required.
- Other info: Ideal for candidates with diverse backgrounds in property management across various sectors.
The predicted salary is between 48000 - 72000 £ per year.
Imperial College London is seeking a Senior Property Operations Manager to join their property team based at their White City campus. A global top ten university with world-changing impact, Imperial College London is a world-leading university for science, technology, engineering, medicine and business (STEMB). Imperial has one of the largest and most complex university estate portfolios in the country, with over 500,000 sqm of space predominantly in London, and further operational, commercial and investment property interests elsewhere in the UK.
This role is integral to managing Imperial’s commercial residential assets and ensuring efficient service charge accounting for both Imperial’s commercial tenants and situations where Imperial is the tenant. The role will manage a mixed portfolio that includes Private Rental, Key Worker Accommodation (Imperial Living), Build to Rent assets, and commercial lettings.
The Senior Property Operations Manager will be responsible for overseeing service charge accounting, which involves the recharge or payment of estate charges and services to Imperial’s commercial tenants. This requires specialised knowledge and experience in cross-sector property, contracts management, and facilities management, and will be responsible for identifying and implementing operational FM improvements, supervising service providers, and managing day-to-day property and estates management matters.
We are seeking candidates who possess exceptional stakeholder management skills with proven experience in property portfolio management, a strong understanding of service charge accounting, and expertise in contracts management and facilities management. Imperial College London welcomes applicants with residential contracts experience across all sectors, including but not limited to: Higher Education, Private Sector Real Estate, and Public Sector Housing Associations.
Contact Detail:
Imperial College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Operations Manager (Contract)
✨Tip Number 1
Familiarise yourself with Imperial College London's property portfolio and their specific needs. Understanding their unique challenges and opportunities in managing a diverse range of properties will help you tailor your approach during interviews.
✨Tip Number 2
Network with professionals in the property management sector, especially those with experience in higher education or large estate portfolios. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with service charge accounting and facilities management in detail. Be ready to share specific examples of how you've improved operational efficiencies in previous roles, as this will demonstrate your expertise.
✨Tip Number 4
Showcase your stakeholder management skills by preparing scenarios where you've successfully navigated complex relationships. Highlighting your ability to communicate effectively with various stakeholders will be crucial for this role.
We think you need these skills to ace Property Operations Manager (Contract)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Senior Property Operations Manager position. Highlight your relevant experience in property portfolio management and service charge accounting.
Tailor Your CV: Customise your CV to reflect your expertise in contracts management and facilities management. Use specific examples from your previous roles that demonstrate your stakeholder management skills and operational improvements.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role at Imperial College London. Emphasise your experience with residential contracts and how it aligns with their needs, showcasing your understanding of the university's mission and values.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your application is clear, concise, and professional, reflecting your attention to detail.
How to prepare for a job interview at Imperial College London
✨Research Imperial College London
Before the interview, take some time to learn about Imperial College London's mission, values, and recent developments. Understanding their focus on STEMB and their property portfolio will help you tailor your responses and demonstrate your genuine interest in the role.
✨Showcase Your Stakeholder Management Skills
Given the importance of stakeholder management in this role, prepare examples from your past experiences where you've successfully managed relationships with various stakeholders. Highlight how you navigated challenges and ensured effective communication.
✨Demonstrate Your Knowledge of Service Charge Accounting
Be ready to discuss your experience with service charge accounting in detail. Prepare to explain how you've handled recharges or payments in previous roles, and be prepared to answer technical questions related to this area.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in property management. Think of specific situations you've encountered in the past and how you resolved them, particularly in relation to facilities management and operational improvements.
