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- Tasks: Manage commercial residential assets and oversee service charge accounting.
- Company: Join Imperial College London, a top global university known for STEMB excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Be part of a prestigious institution making a world-changing impact in education.
- Qualifications: Experience in property management, service charge accounting, and stakeholder management required.
- Other info: Ideal for candidates with diverse backgrounds in residential contracts across various sectors.
The predicted salary is between 43200 - 72000 £ per year.
Imperial College London is seeking a Senior Property Operations Manager to join their property team based at their White City campus. A global top ten university with world-changing impact, Imperial College London is a world-leading university for science, technology, engineering, medicine and business (STEMB). Imperial has one of the largest and most complex university estate portfolios in the country, with over 500,000 sqm of space predominantly in London, and further operational, commercial and investment property interests elsewhere in the UK.
This role is integral to managing Imperial’s commercial residential assets and ensuring efficient service charge accounting for both Imperial’s commercial tenants and situations where Imperial is the tenant. The role will manage a mixed portfolio that includes Private Rental, Key Worker Accommodation (Imperial Living), Build to Rent assets, and commercial lettings.
The Senior Property Operations Manager will be responsible for overseeing service charge accounting, which involves the recharge or payment of estate charges and services to Imperial’s commercial tenants. This requires specialised knowledge and experience in cross-sector property, contracts management, and facilities management. The role will involve identifying and implementing operational FM improvements, supervising service providers, and managing day-to-day property and estates management matters.
We are seeking candidates who possess exceptional stakeholder management skills with proven experience in property portfolio management, a strong understanding of service charge accounting, and expertise in contracts management and facilities management. Imperial College London welcomes applicants with residential contracts experience across all sectors, including but not limited to: Higher Education, Private Sector Real Estate, and Public Sector Housing Associations.
Property Operations Manager (Contract) employer: Imperial College London
Contact Detail:
Imperial College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Operations Manager (Contract)
✨Tip Number 1
Familiarise yourself with the specific property management practices at Imperial College London. Understanding their unique portfolio and operational challenges will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the property management sector, especially those with experience in higher education or large estate portfolios. This can provide you with insights and potentially valuable referrals.
✨Tip Number 3
Prepare to discuss your experience with service charge accounting in detail. Be ready to share examples of how you've successfully managed similar responsibilities in past roles.
✨Tip Number 4
Showcase your stakeholder management skills by preparing examples of how you've effectively communicated and collaborated with various parties in previous positions. This is crucial for the role at Imperial.
We think you need these skills to ace Property Operations Manager (Contract)
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Property Operations Manager position. Make sure you understand the key responsibilities, such as managing service charge accounting and overseeing a mixed portfolio.
Highlight Relevant Experience: When writing your CV and cover letter, emphasise your experience in property portfolio management, contracts management, and facilities management. Use specific examples to demonstrate your expertise in these areas.
Showcase Stakeholder Management Skills: Imperial College London is looking for candidates with exceptional stakeholder management skills. Include examples of how you've successfully managed relationships with tenants, service providers, or other stakeholders in your previous roles.
Tailor Your Application: Customise your application materials to reflect the values and mission of Imperial College London. Mention your understanding of their impact in STEMB fields and how your background aligns with their goals.
How to prepare for a job interview at Imperial College London
✨Research Imperial College London
Before the interview, make sure to familiarise yourself with Imperial College London's mission, values, and recent developments. Understanding their focus on STEMB and their property portfolio will help you tailor your responses and demonstrate your genuine interest in the role.
✨Showcase Your Stakeholder Management Skills
Given the importance of stakeholder management in this role, prepare examples from your past experiences where you've successfully managed relationships with various stakeholders. Highlight how you navigated challenges and ensured effective communication.
✨Demonstrate Your Knowledge of Service Charge Accounting
Be ready to discuss your experience with service charge accounting in detail. Prepare to explain how you've handled recharges or payments in previous roles, and be prepared to answer technical questions related to this area.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in property management. Think about potential challenges you might face in managing a mixed portfolio and how you would approach them, particularly in terms of operational improvements and facilities management.
