At a Glance
- Tasks: Lead and shape global student experiences and partnerships at Imperial Business School.
- Company: Join a world-leading institution with a dynamic Student Life team.
- Benefits: Enjoy 41 days' annual leave, flexible working, and a generous pension scheme.
- Other info: Exciting opportunities for international travel and professional development.
- Why this job: Make a real impact on international student experiences and enhance the School's global reputation.
- Qualifications: Experience in leading global events and strong project management skills required.
The predicted salary is between 57785 - 69365 £ per year.
Location: South Kensington Campus - Hybrid
This is a high-impact role shaping and delivering Imperial's global student experience, from international immersions and strategic partnerships to innovative, safe, and academically rigorous programmes. You'll drive operational excellence, manage a significant budget, and help expand the Business School's global reach and reputation.
What you would be doing:
- Lead Imperial Business School's global experiences portfolio, shaping and delivering high-quality international immersions, study tours and partnerships that enhance the student experience and support the School's strategic goals.
- Combine strategic leadership with operational delivery, working with academics and external partners to design impactful global programmes, overseeing risk, travel, budgets, and student application processes.
- Drive innovation, build strong internal and external relationships, and help raise the School's global profile through outstanding experiences, partnerships, and operational excellence.
- Contribute to broader community-building activity that supports student engagement across the Business School.
This is an exciting time to join a team that is evolving in response to growing demand, with a trial structure currently in place to support increasing levels of activity. As the team develops, the role is expected to evolve, with clearer areas of focus likely to emerge during the first 12 months as the structure is reviewed and refined.
What we are looking for:
- Experience leading global experiences, events or operational delivery in a complex, fast-paced environment.
- Strong project, budget and stakeholder management skills.
- Confidence in managing risk, delivering high-quality outcomes, and building effective relationships across a wide range of internal and external partners.
- Excellent communication and influencing skills, with a proactive, adaptable approach and a strong focus on continuous improvement.
What we can offer you:
- The opportunity to lead and shape a high-profile global experiences portfolio at Imperial Business School, part of a world-leading institution.
- A chance to play a key role in developing international partnerships, global immersions and innovative student experiences that directly support the School's reputation and strategic ambitions.
- A varied leadership role within a dynamic Student Life team, with significant international travel and opportunities to represent the School across global partner networks, events and experiences.
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package, including 41 days' annual leave and a generous pension scheme.
- Access to a range of workplace benefits including flexible working, generous family leave, on-site leisure facilities and a cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative culture, with staff networks and resources to support your wellbeing and professional development.
This is a full-time, open-ended position based at South Kensington campus (hybrid).
If you require any further details about the role, please contact: Julia McShane, Director of Student Life – j.mcshane@imperial.ac.uk
£57,785 to £69,365 per annum
Head of Global Experiences & Operations in London employer: Imperial College London
Imperial Business School offers an exceptional opportunity for the Head of Global Experiences & Operations to lead a high-profile global experiences portfolio within a world-renowned institution. With a commitment to innovation and operational excellence, employees benefit from a dynamic work culture that prioritises professional development, flexible working arrangements, and a generous remuneration package, including 41 days of annual leave. Join a diverse and inclusive team dedicated to enhancing the student experience through impactful international partnerships and programmes, all while enjoying the vibrant atmosphere of South Kensington.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Global Experiences & Operations in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Imperial Business School on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the latest trends in global experiences and operations. Show us that you're not just passionate but also knowledgeable about what’s happening in the field.
✨Tip Number 3
Practice your storytelling skills! We want to hear about your past experiences in leading global projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Head of Global Experiences & Operations in London
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what the Head of Global Experiences & Operations role is all about. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill.
Showcase Your Experience:When detailing your experience, focus on specific examples that demonstrate your leadership in global experiences or operational delivery. Use metrics where possible to show the impact of your work—numbers speak volumes!
Be Authentic and Engaging:Let your personality shine through in your application. We want to see your passion for enhancing student experiences and your innovative ideas. Write in a way that feels natural to you, but keep it professional and relevant to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, it shows you’re serious about joining our team at StudySmarter.
How to prepare for a job interview at Imperial College London
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, such as managing budgets and leading global experiences. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As a Head of Global Experiences & Operations, you'll need to demonstrate strong leadership abilities. Prepare examples from your past roles where you've successfully led teams or projects, especially in fast-paced environments. Highlight how you’ve driven operational excellence and built effective relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage risk. Think of specific situations where you had to navigate challenges in project management or stakeholder engagement. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, upcoming projects, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
