At a Glance
- Tasks: Support software assets from procurement to retirement and resolve licensing queries.
- Company: Join a world-leading institution with a mission to use science for humanity.
- Benefits: Competitive salary, 41 days annual leave, flexible working, and generous pension schemes.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Be a key player in optimising software asset management and compliance.
- Qualifications: Experience in software asset management and strong communication skills required.
The predicted salary is between 46416 - 56345 £ per year.
Job Type: Full-Time.
Starting Salary: £46416 - £56345 per annum plus benefits
About the role
Are you passionate about software licensing, compliance, and driving value through smart asset management? Join our dynamic ICT Digital Workplace team as an Asset Management Analyst! In this role, you'll be one of the go-to experts for supporting software assets across their lifecycle from procurement to retirement.
What you would be doing
- You’ll work closely with the IC Team Leads, suppliers and internal teams to ensure compliance, optimise costs, and support purchasing decision-making through data analytics.
- You’ll be responsible for maintaining and improving asset inventory records and ensuring an up-to-date software catalogue.
- The role also encompasses facilitating software deployment to end users, ensuring devices are correctly licensed and compliant with end user terms.
- The postholder will also provide staff and student support by efficiently resolving software licensing queries via tickets or calls.
What we are looking for
- Proven experience in software asset management, including licensing, procurement, and compliance.
- Strong understanding of software lifecycle management and vendor engagement.
- Familiarity with IT service management tools (e.g., ServiceNow) and asset tracking systems.
- Ability to interpret and apply licensing models across various vendors (e.g., Microsoft, Adobe, Oracle).
- Experience resolving licensing-related support queries via service tickets or calls.
- Excellent communication skills for working with internal stakeholders and external suppliers.
- Analytical mindset with attention to detail and a proactive approach to process improvement.
What we can offer you
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days' annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
This is a full-time post (35 hours per week). If you require any further details about the role, please contact: Garry Mohammed.
Closing Date: 30 November 2025, 23:59pm (BST)
Digital Workplace Support Analyst (Asset Management) - London employer: Imperial College London
Join our esteemed institution as a Digital Workplace Support Analyst in London, where you will thrive in a supportive and inclusive environment that champions professional growth and innovation. With a competitive salary, extensive benefits including 41 days of annual leave, and a flexible working policy, we prioritise your work-life balance while empowering you to make a meaningful impact in software asset management. Experience the advantage of being part of a diverse team dedicated to using science for humanity, all within a vibrant city known for its rich culture and opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Workplace Support Analyst (Asset Management) - London
✨Tip Number 1
Network like a pro! Reach out to current employees in the Digital Workplace team on LinkedIn or at industry events. A friendly chat can give us insights into the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on software licensing and asset management topics. We should be ready to discuss our experience with tools like ServiceNow and how we’ve tackled compliance issues in the past.
✨Tip Number 3
Showcase our analytical skills! Bring examples of how we've used data analytics to optimise costs or improve processes in previous roles. This will demonstrate our proactive approach to asset management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the team at Imperial.
We think you need these skills to ace Digital Workplace Support Analyst (Asset Management) - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Workplace Support Analyst role. Highlight your experience in software asset management and compliance, and don’t forget to mention any relevant tools like ServiceNow that you’ve used.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about software licensing and how your skills align with our needs. Keep it concise but impactful!
Show Off Your Analytical Skills:Since this role involves data analytics, be sure to showcase any relevant experience you have. Whether it's optimising costs or improving processes, let us know how you've made a difference in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Imperial College London
✨Know Your Software Licensing Inside Out
Make sure you brush up on your knowledge of software licensing models, especially for vendors like Microsoft and Adobe. Be ready to discuss how you've applied this knowledge in past roles, as it shows you're not just familiar with the theory but can also put it into practice.
✨Show Off Your Analytical Skills
Prepare to demonstrate your analytical mindset by discussing specific examples where you've used data analytics to optimise costs or improve asset management processes. This will highlight your proactive approach and attention to detail, which are key for this role.
✨Familiarise Yourself with IT Service Management Tools
If you have experience with tools like ServiceNow, be sure to mention it! If not, do a bit of research on how these tools work and be prepared to discuss how you would use them to manage software assets effectively.
✨Practice Your Communication Skills
Since you'll be working closely with various stakeholders, practice explaining complex licensing concepts in simple terms. Role-play potential scenarios where you might need to resolve queries or collaborate with suppliers, showcasing your excellent communication skills.
