At a Glance
- Tasks: Lead the development of HubSpot and drive data insights for marketing and recruitment.
- Company: Join Imperial Business School, a world-leading institution in education.
- Benefits: 41 days' annual leave, flexible working, and generous pension schemes.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Shape the future of CRM and enhance the candidate experience with impactful data.
- Qualifications: Experience with CRM platforms, data analysis, and user training.
The predicted salary is between 40000 - 50000 £ per year.
Ready to shape the future of CRM and data insights as our Business Systems and Insights Manager?
Join Imperial Business School to lead the development of our Hub Spot platform, drive system integrations, and deliver the data, reporting, and user expertise that support world-class marketing, recruitment, and admissions.
What you would be doing
As our Business Systems and Insights Manager, you will lead the development and effective use of the Business School's CRM platform, Hub Spot, supporting marketing, recruitment, and admissions teams to work more efficiently and make better use of data.
You will manage and enhance CRM functionality, develop integrations and reporting solutions, and provide guidance and training to users to ensure best practice.
Working with stakeholders across the Business School and wider Imperial community, you will use data insights to improve processes, support strategic decision-making, and enhance the candidate journey.
What we are looking for
We are looking for someone who can combine technical expertise, analytical thinking, and strong stakeholder management skills to maximise the value of our business systems.
You will have experience of
- Managing and developing CRM or marketing automation platforms, ideally Hub Spot.
- Creating reports, dashboards, and data insights to support decision-making.
- Delivering user training and encouraging adoption of new systems and processes.
- Managing data quality, governance, and compliance within a CRM environment.
- Supporting system integrations using APIs and working with technical partners.
- Analysing business processes and identifying opportunities for improvement.
You will be
- A proactive problem solver who enjoys improving systems and ways of working.
- Able to communicate effectively with both technical and non-technical audiences.
- Highly organised, detail-oriented, and comfortable managing multiple priorities.
- Collaborative, adaptable, and motivated by using technology and data to create impact.
- What we can offer you
- The opportunity to join Imperial Business School, a world-leading institution, and play a key role in shaping how technology, data, and insights support global education and student recruitment.
- The chance to lead the continued development of a critical CRM platform, Hub Spot, helping teams improve processes, enhance user capability, and make data-driven decisions.
- Work collaboratively with colleagues across Marketing, Recruitment and Admissions, Business School teams, and wider Imperial stakeholders on projects that directly impact the candidate experience.
- Be part of a forward-thinking Business Systems & Insights team, with opportunities to influence systems strategy, automation, integrations, and data governance.
- Benefit from a sector-leading salary and remuneration package, including 41 days' annual leave and generous pension schemes.
- Access a range of workplace benefits including flexible working options from day one, generous family leave packages, on-site leisure facilities, and cycle-to-work schemes.
- Join a diverse, inclusive, and collaborative community with access to staff networks, learning opportunities, and resources to support your personal and professional wellbeing.
You will join the Business Systems & Insights team, working at the intersection of technology, data, and business operations to support the School's strategic objectives and enhance the experience of prospective students.
Further information
This is a full-time, open ended position based within Imperial Business School's Marketing, Recruitment and Admissions team at South Kensington campus (hybrid).
- If you require any further details about the role, please contact: Dale Mayfrey -
- #J-18808-Ljbffr
Business Systems & Insights Manager in London employer: Imperial College London
As a Section Manager at Imperial College, you will thrive in a world-renowned institution dedicated to advancing research for the benefit of humanity. Enjoy a competitive salary and an impressive benefits package, including 41 days of annual leave, flexible working options, and access to on-site leisure facilities. Join a diverse and inclusive work culture that prioritises your personal and professional growth, making it an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems & Insights Manager in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Imperial College London!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Systems & Insights Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Imperial College London, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Imperial College London
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Imperial College London’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
