Assistant Events and Catering Operations Manager in London

Imperial is a world Top 10 university with an international reputation for excellence in teaching and research. The Hospitality Department of the Property Division are responsible for operating various cafes, restaurants, bars and events located across all their Campuses to provide affordable and high-quality food and services for the Imperial community and external clients. They create a valuable resource for Imperial, which in turn supports our academic community of world leaders in the provision of Engineering, Medicine, Natural Sciences, Business Management, Research and Teaching.

We are looking to recruit an Assistant Events and Catering Operations Manager to join our busy Events and Guest Operations Teams to support the management and supervision of a wide range of Imperial events and operations. The role will be located predominantly within the South Kensington Campus however you will also be required to work at all Imperial Campus locations when the business needs arise. The role will involve deputising for the Events and Catering Operations Managers and will require first class customer service skills.

If successful, you will join a dynamic team of professional individuals supporting a continuous drive to improve service provision to Imperial and its clients, both internal and external. The role encompasses the managing of events and to ensure the client’s requirements are delivered to the highest possible standards. Experience in a similar role within a large multi-site organisation is essential.

You will have experience in supervising and managing staff and excellent interpersonal and communication skills enabling you to liaise confidently and professionally with staff, colleagues, and clients. Administrative and IT skills are essential, as well as a structured and methodical approach to work, attention to detail and accuracy. You will also need the ability to manage multiple activities and ensure compliance with health and hygiene legislation and Imperial/Departmental Processes and Procedures.