Assessment Records Officer - London

The Assessment Records team is recruiting for an Assessment Records Officer to join us on a fixed-term basis to support with key elements of the academic lifecycle related to the assessment, progression and award of all students. Working within regulatory frameworks and alongside senior colleagues, you'll provide expert operational support to academic departments, students and alumni, and play a key role in the full end-to-end academic lifecycle.

You will lead on core business-as-usual processes including the management of milestones and exam entry for research students, additional and alternative exam arrangements, and supporting degree award documentation production and dispatch processes, ensuring data quality is maintained and regulatory frameworks adhered to. You will be supported by colleagues and senior staff to ensure you have the right knowledge and tools to carry out your role effectively.

What you would be doing:

• Take ownership of student data, managing and updating large datasets to ensure records remain accurate, consistent and complete throughout the academic cycle.
• Ensure that records are updated in a timely manner to ensure processes can run smoothly and without delay.
• Act as a key contact for departmental staff, supporting and advising on a wide range of processes and queries.
• Support processes related to document production such as quarterly certificate production cycles, management of requests for replacement award documentation, and queries relating to award document production.
• Work closely with staff and students, filling data gaps and offering clear, reliable guidance to internal and external stakeholders.
• Be part of wider process improvement works that shapes the student experience.
• Collaboration across teams, supporting peak workloads and developing your skills, particularly in data tools like Excel and Power BI.

What we are looking for:

• Someone who is organised, approachable and genuinely enjoys getting involved in a wide range of operational activities.
• Experience in a similar role, ideally within a records team or Higher Education.
• Strong communication and interpersonal skills, with the ability to work effectively with a wide range of stakeholders.
• Excellent organisational skills, with the ability to prioritise tasks, stay on top of deadlines and manage competing demands.
• A proactive and adaptable approach, with the confidence to work independently while also being a supportive team member.
• A high level of accuracy, attention to detail and discretion, especially when handling confidential or sensitive information.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 41 days' annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

This is a full-time (35 hours per week), fixed term post until July 2027. Candidates are required to complete an online application. CVs alone will not be considered.