At a Glance
- Tasks: Coordinate alumni volunteering opportunities and support engagement events.
- Company: Join a world-leading institution with a mission to use science for humanity.
- Benefits: Enjoy 41 days of annual leave, flexible working, and generous pension schemes.
- Other info: Be part of a diverse team and enjoy excellent career development opportunities.
- Why this job: Make a real impact by connecting with alumni and enhancing their experience.
- Qualifications: Experience in volunteering or stakeholder engagement and strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
In this role, you will coordinate a range of alumni volunteering opportunities, including communications with volunteers, recruitment of recent graduates for induction panels, matching volunteers to opportunities and following up on activity. You will support the administration of the Alumni Advisory Council and help deliver stewardship and recognition activity, such as thank‑you communications and impact updates.
You will provide operational support for alumni engagement events and activities, including occasional evening events, and assist with alumni communications and other team projects as required. Your responsibilities will include maintaining accurate records of alumni volunteering and engagement in systems such as Blackbaud CRM, supporting data entry, updates and basic reporting, and contributing to monitoring participation, satisfaction and programme outcomes. You will also handle alumni and internal enquiries, process purchases and invoices, and provide high‑quality customer service to alumni, students, colleagues and other stakeholders.
What we are looking for
- Experience of supporting volunteering, alumni engagement, student engagement, events or similar stakeholder‑facing activity.
- Strong administrative and organisational skills, with the ability to manage a varied workload, prioritise tasks and meet deadlines.
- Experience of working with a range of internal and external stakeholders and providing good customer service.
- Confidence using data and databases to update records, track activity and support reporting (experience with CRM systems such as Blackbaud is desirable but not essential).
- Good written and verbal communication skills, with strong attention to detail.
- The ability to work collaboratively as part of a team, respond flexibly to changing priorities and build positive working relationships with colleagues, volunteers and alumni.
- A willingness to support occasional evening events.
What we can offer you
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector‑leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on‑site leisure facilities and cycle‑to‑work scheme.
- Interest‑free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
This is a full‑time post (35 hours per week) on a fixed‑term contract for 6 months within the Alumni Engagement team at Imperial College Business School, South Kensington Campus (hybrid). The team works closely with colleagues across the School and wider College to support a global community of more than 35,000 Business School alumni, as part of Imperial’s wider alumni network.
Alumni Engagement and Volunteering Co-ordinator in London employer: Imperial College London
Join Imperial College Business School as an Alumni Engagement and Volunteering Co-ordinator, where you will thrive in a dynamic and inclusive environment dedicated to fostering connections within a global alumni community. Enjoy a sector-leading salary, generous annual leave, and access to exceptional workplace benefits, all while contributing to meaningful engagement initiatives that make a real impact. With opportunities for professional growth and a supportive team culture, this role offers a rewarding career path at a prestigious institution located in the vibrant South Kensington area.
StudySmarter Expert Advice🤫
We think this is how you could land Alumni Engagement and Volunteering Co-ordinator in London
✨Tip Number 1
Network like a pro! Reach out to alumni and professionals in your field through LinkedIn or alumni events. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show up at events! Attend alumni engagement activities and volunteering opportunities. Not only will you gain experience, but you'll also meet potential employers and showcase your enthusiasm in person.
✨Tip Number 3
Follow up after meetings or events. A quick thank-you email or message can keep you on their radar. It shows you're proactive and genuinely interested in the role and the organisation.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and engaging with our mission.
We think you need these skills to ace Alumni Engagement and Volunteering Co-ordinator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in alumni engagement and volunteering. We want to see how your skills match the role, so don’t be shy about showcasing relevant experiences!
Show Off Your Organisational Skills:Since this role involves managing a varied workload, give us examples of how you've successfully juggled multiple tasks in the past. We love seeing strong organisational skills in action!
Communicate Clearly:Your written communication skills are key for this position. Keep your application clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently. Plus, it’s super easy!
How to prepare for a job interview at Imperial College London
✨Know Your Alumni Engagement
Familiarise yourself with the key aspects of alumni engagement and volunteering. Research the specific programmes and initiatives that the institution has in place. This will not only show your genuine interest but also help you articulate how your experience aligns with their goals.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong administrative and organisational skills. Think of situations where you successfully managed multiple tasks or events, and be ready to discuss how you prioritised and met deadlines. This is crucial for the role!
✨Demonstrate Customer Service Excellence
Be prepared to discuss your experience in providing high-quality customer service. Share specific instances where you handled enquiries or resolved issues effectively, especially in a stakeholder-facing context. This will illustrate your ability to build positive relationships.
✨Get Comfortable with Data
Even if you haven't used Blackbaud CRM specifically, show your confidence in working with data and databases. Talk about any relevant experience you have with tracking activity or reporting, and express your willingness to learn new systems quickly.
