At a Glance
- Tasks: Lead and improve student systems, ensuring reliability and security for all users.
- Company: Join a world-leading university with a mission to use science for humanity.
- Benefits: Enjoy 41 days of annual leave, flexible working, and generous pension schemes.
- Other info: Be part of a diverse and inclusive culture with excellent wellbeing resources.
- Why this job: Make a real impact on student experiences while developing your career in a dynamic environment.
- Qualifications: Experience in managing complex systems and leading teams in higher education.
The predicted salary is between 57785 - 69365 £ per year.
Location: White City Campus, with hybrid working options available.
About the role:
Are you an experienced systems leader ready to shape and improve the University’s student-facing systems as our Head of Student Systems? This is an exciting opportunity to lead the support, operation and continuous improvement of core student administrative systems, ensuring they are reliable, secure & fit for purpose. You will play a key role in enhancing service quality, supporting system upgrades and testing, and delivering effective training and guidance that enables staff and students to make the best use of our systems.
What you would be doing:
- Lead the support, operation & continuous improvement of the University’s student-facing administrative systems and associated integrations, ensuring they are reliable, secure and fit for purpose.
- Work closely with Registry, ICT and operational stakeholders to manage system issues, coordinate improvements, and support the successful launch of new or enhanced systems.
- Oversee system quality assurance and user acceptance testing for upgrades and new developments, including regression testing where required.
- Lead and develop the Student Systems and Training Managers, fostering an effective and engaged team culture & supporting high-quality service delivery.
- Ensure the effective delivery of training, guidance & documentation for users of student systems, helping staff across the University to use systems confidently and effectively.
What we are looking for:
- Experience of leading the support, operation and continuous improvement of complex business systems, ideally within higher education or a similarly complex organisation.
- Experience of managing system issues, upgrades & user acceptance testing, with the ability to work effectively with ICT and operational stakeholders to deliver improvements.
- Strong knowledge of student-facing administrative systems and their role in supporting service delivery, operational resilience & regulatory requirements.
- Experience of leading and developing staff, with the ability to build an effective and engaged team culture.
- Excellent analytical and problem-solving skills, with the ability to diagnose system issues and identify practical, sustainable solutions.
- Strong stakeholder engagement skills, with the ability to build and maintain effective working relationships across a complex organisation, including ICT, academic colleagues & professional services teams.
What we can offer you:
- The opportunity to lead the support, operation and continuous improvement of the University’s student systems, delivering real impact for staff & students across the student lifecycle.
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave & generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on‑site leisure facilities & cycle‑to‑work scheme.
- Interest‑free season ticket loan schemes for travel.
- Be part of a diverse, inclusive & collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Salary: £57,785 to £69,365 per annum.
Head of Student Systems employer: Imperial College London
Join us at the White City Campus as the Head of Student Systems, where you will lead the enhancement of our student-facing administrative systems in a dynamic and supportive environment. We offer a sector-leading salary, generous annual leave, and a flexible working policy from day one, ensuring a healthy work-life balance. With a commitment to diversity and inclusion, you'll thrive in a collaborative culture that prioritises your personal and professional growth while making a meaningful impact on the student experience.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Student Systems
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Imperial College London looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Head of Student Systems at Imperial College London, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Head of Student Systems
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Imperial College London, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Imperial College London and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Imperial College London
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Imperial College London might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Imperial College London.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
