At a Glance
- Tasks: Coordinate alumni volunteering opportunities and support engagement events.
- Company: Join a world-leading institution with a mission to use science for humanity.
- Benefits: Enjoy 41 days of annual leave, flexible working, and generous pension schemes.
- Other info: Be part of a diverse and inclusive team with excellent career growth opportunities.
- Why this job: Make a real impact by connecting with a global community of alumni.
- Qualifications: Experience in volunteering or event coordination and strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
In this role, you will coordinate a range of alumni volunteering opportunities, including communications with volunteers, recruitment of recent graduates for induction panels, matching volunteers to opportunities and following up on activity. You will support the administration of the Alumni Advisory Council and help deliver stewardship and recognition activity, such as thank‑you communications and impact updates. You will provide operational support for alumni engagement events and activities, including occasional evening events, and assist with alumni communications and other team projects as required.
Your responsibilities will include maintaining accurate records of alumni volunteering and engagement in systems such as Blackbaud CRM, supporting data entry, updates and basic reporting, and contributing to monitoring participation, satisfaction and programme outcomes. You will also handle alumni and internal enquiries, process purchases and invoices, and provide high‑quality customer service to alumni, students, colleagues and other stakeholders.
We are looking for someone who can bring:
- Experience of supporting volunteering, alumni engagement, student engagement, events or similar stakeholder‑facing activity.
- Strong administrative and organisational skills, with the ability to manage a varied workload, prioritise tasks and meet deadlines.
- Experience of working with a range of internal and external stakeholders and providing good customer service.
- Confidence using data and databases to update records, track activity and support reporting (experience with CRM systems such as Blackbaud is desirable but not essential).
- Good written and verbal communication skills, with strong attention to detail.
- The ability to work collaboratively as part of a team, respond flexibly to changing priorities and build positive working relationships with colleagues, volunteers and alumni.
- A willingness to support occasional evening events.
What we can offer you:
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector‑leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on‑site leisure facilities and cycle‑to‑work scheme.
- Interest‑free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
This is a full‑time post (35 hours per week) on a fixed‑term contract for 6 months within the Alumni Engagement team at Imperial College Business School, South Kensington Campus (hybrid). The team works closely with colleagues across the School and wider College to support a global community of more than 35,000 Business School alumni, as part of Imperial’s wider alumni network.
If you require any further details about the role, please contact: Rebecca Martin – rebecca.martin@imperial.ac.uk
Alumni Engagement and Volunteering Co-ordinator employer: Imperial College London
Join Imperial College Business School as an Alumni Engagement and Volunteering Co-ordinator, where you will thrive in a dynamic and inclusive environment dedicated to fostering connections within a global alumni community. Enjoy a sector-leading salary, generous annual leave, and a flexible working policy that supports your work-life balance, alongside access to on-site leisure facilities and comprehensive family leave packages. This role not only offers the chance to contribute to meaningful alumni engagement initiatives but also provides ample opportunities for personal and professional growth within a prestigious institution.
StudySmarter Expert Advice🤫
We think this is how you could land Alumni Engagement and Volunteering Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to alumni and current employees on LinkedIn or at events. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to alumni engagement and volunteering. We recommend using the STAR method to structure your answers and showcase your experience.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with someone from the team, let them know why you’re excited about coordinating alumni activities and how you can contribute.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your appreciation for the opportunity to discuss the role.
We think you need these skills to ace Alumni Engagement and Volunteering Co-ordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in alumni engagement and volunteering. We want to see how your skills match the role, so don’t hold back on showcasing relevant experiences!
Show Off Your Organisational Skills:Since this role involves managing a varied workload, give us examples of how you've successfully juggled multiple tasks in the past. We love seeing strong organisational skills in action!
Communicate Clearly:Good written communication is key for this position. Keep your application clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Imperial College London
✨Know Your Alumni Engagement
Familiarise yourself with the concept of alumni engagement and volunteering. Research the specific initiatives that the company has undertaken in the past. This will not only show your interest but also help you discuss how your experience aligns with their goals.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong administrative and organisational skills. Think of situations where you successfully managed multiple tasks or events, and be ready to explain how you prioritised and met deadlines.
✨Communicate Clearly
Practice your verbal and written communication skills. Be prepared to discuss how you would handle alumni enquiries and provide high-quality customer service. Clear communication is key in this role, so demonstrate your ability to articulate your thoughts effectively.
✨Be Ready for Data Discussions
Brush up on your knowledge of CRM systems, especially if you have experience with Blackbaud. Be prepared to discuss how you've used data to track activities or support reporting in previous roles. If you lack direct experience, think about how your skills can transfer to this area.
