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For Companies At a Glance
- Tasks: Raise invoices and support the smooth running of the business office.
- Company: Join Imperial College Healthcare NHS Trust, a leader in patient care.
- Benefits: Enjoy career development, flexible working, and staff recognition schemes.
- Why this job: Be part of a vibrant team making a real difference in healthcare.
- Qualifications: Strong communication skills and experience in a healthcare setting preferred.
- Other info: Opportunities for flexible working and career growth await you.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities
- Ensure invoices are raised in a timely manner and collate information from various sources to ensure that all private income is captured.
- Provide a comprehensive and effective administration service to support the smooth running of the business office as an integral part of the administration team.
- Communicate effectively with patients in person and by telephone, as well as with Consultants, their secretaries, colleagues and other departments within Imperial College Healthcare NHS Trust and with external agencies.
- Demonstrate excellent customer care, interpersonal skills and a professional and courteous telephone manner.
- Demonstrate excellent time management, prioritisation and workload management, and remain calm whilst working under pressure.
- Be prepared for difficult conversations around finance issues; experience of working in a healthcare setting or similar environment would be advantageous.
About Imperial College Healthcare NHS Trust
With five world-renowned hospitals, Imperial College Healthcare NHS Trust provides care for over 1.5 million patients from north west London and beyond each year. The Trust employs approximately 16,000 people and has a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education. We are proud of our heritage in innovation and are early adopters of new insights in technologies, techniques and treatments for improving health.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values – expert, kind, collaborative and aspirational. You\\\’ll get an experience like no other and will fast forward your career.
Benefits
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Equality and flexibility
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
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Billing Clerk employer: Imperial College Healthcare NHS
Contact Detail:
Imperial College Healthcare NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Clerk
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Imperial College Healthcare. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to billing and customer care. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your interpersonal skills during the interview. Remember, they’re looking for someone who can communicate effectively with patients and colleagues, so be sure to highlight your experience in this area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team.
We think you need these skills to ace Billing Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing Clerk role. Highlight relevant experience, especially in administration and customer service, as these are key for us at Imperial College Healthcare.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for the job. Mention your skills in time management and communication, and how they align with our values of being expert, kind, collaborative, and aspirational.
Showcase Your Customer Care Skills: Since this role involves communicating with patients and colleagues, make sure to highlight any previous experience in customer care. We love seeing examples of how you've handled difficult conversations or provided excellent service.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Imperial College Healthcare NHS
✨Know Your Numbers
As a Billing Clerk, you'll be dealing with invoices and financial information. Brush up on your numerical skills and be ready to discuss how you ensure accuracy in billing. Prepare examples of how you've managed financial data in previous roles.
✨Master the Art of Communication
Effective communication is key in this role. Think about times when you've had to explain complex information to patients or colleagues. Practise articulating your thoughts clearly and professionally, especially when discussing sensitive financial matters.
✨Showcase Your Customer Care Skills
Demonstrate your excellent customer care abilities by preparing scenarios where you've handled difficult conversations. Be ready to share how you maintained professionalism and empathy while resolving issues, as this will resonate well with the interviewers.
✨Time Management is Crucial
In a busy healthcare environment, time management is essential. Prepare to discuss how you prioritise tasks and manage your workload effectively. Share specific strategies you've used to stay organised and calm under pressure, as this will highlight your suitability for the role.
