Cerner Operations Analyst

Cerner Operations Analyst

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join the Cerner Operations Team to manage and support patient administration systems.
  • Company: Be part of Imperial College Healthcare, a leader in innovative patient care.
  • Benefits: Enjoy flexible working, career development, and wellness perks like Cycle to Work schemes.
  • Why this job: Work with top clinicians in a vibrant team that values collaboration and aspiration.
  • Qualifications: Analytical and communication skills are essential; familiarity with healthcare systems is a plus.
  • Other info: Opportunities for flexible work arrangements and part-time roles available.

The predicted salary is between 36000 - 60000 £ per year.

The role will be working in the Cerner Operations Team, based at Charing Cross Hospital.
You will have the analytical and communication skills associated with the day-to-day administration and management of the Patient Administration System (PAS) and Electronic Paper Record (EPR) applications. Working with users, you will gain an understanding of their needs and issues, arrive at satisfactory resolutions, provide feedback on progress and report on your actions. The documenting of service standards and procedures will be a key requirement of the job.
You will work closely with external agencies and suppliers, developing and fostering good working relationships, managing work to ensure that the service received meets National and Trust standards within timescales and Service Level Agreements.
Interviews for the Cerner Operations Analyst position will be held at Charing Cross Hospital ICT Department Riverside Wing, Lower ground in Hammersmith.

  • The holder of this post works in one of the teams in the Cerner Operations department within the ICT Application Support Team managing and supporting the Trusts PAS/EPR Applications. The team is responsible for the availability and responsiveness of the systems. Maintaining the security of the systems & integrity of the data held within them. The team is also responsible for the management of reference data where the PAS/EPR is the primary source of that data across all relevant Trust ‘downstream’ systems. The holder of the post must be familiar with both local trust standards, policies and procedures as well as nationally mandated policies and standards and apply these to the systems supported.
  • The Cerner Operations team share the support of functionality across the team so that no one area of functionality is dependent on one member of staff; however, members of the team specialise and lead on areas of functionality.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values – expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
For further details / informal visits contact: Name: Vihang Dave Job title: Cerner Operation Manager Email address: #J-18808-Ljbffr

Cerner Operations Analyst employer: Imperial College Healthcare NHS Trust

At Imperial College Healthcare, we pride ourselves on being an exceptional employer, offering a dynamic work environment at Charing Cross Hospital where you can thrive alongside leading clinicians. Our commitment to employee growth is evident through our career development opportunities, flexible working arrangements, and a supportive culture that values collaboration and recognition. Join us to make a meaningful impact in patient care while enjoying unique benefits like onsite leisure facilities and a focus on wellbeing.
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Contact Detail:

Imperial College Healthcare NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cerner Operations Analyst

✨Tip Number 1

Familiarise yourself with the Cerner systems and applications, particularly the Patient Administration System (PAS) and Electronic Paper Record (EPR). Understanding how these systems operate will not only help you in the interview but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the Cerner Operations Team. They can provide valuable insights into the team dynamics and expectations, which can be beneficial during your interview.

✨Tip Number 3

Prepare to discuss specific examples of how you've resolved user issues in previous roles. Highlighting your analytical and communication skills through real-life scenarios will showcase your suitability for the position.

✨Tip Number 4

Research Imperial College Healthcare's values and how they align with your own. Being able to articulate how you embody their values of being expert, kind, collaborative, and aspirational will set you apart from other candidates.

We think you need these skills to ace Cerner Operations Analyst

Analytical Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Knowledge of Patient Administration Systems (PAS)
Familiarity with Electronic Paper Record (EPR) applications
Understanding of National and Trust standards
Documentation Skills
Relationship Management
Time Management
Data Integrity Management
Service Level Agreement (SLA) Compliance
Collaboration Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Cerner Operations Analyst. Familiarise yourself with the Patient Administration System (PAS) and Electronic Paper Record (EPR) applications, as well as the key skills required for the role.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your analytical and communication skills, as well as any experience you have in managing or supporting similar systems.

Craft a Strong Cover Letter: Write a compelling cover letter that addresses why you are a good fit for the Cerner Operations Analyst position. Mention your understanding of the Trust's standards and policies, and how you can contribute to the team’s goals.

Prepare for the Interview: If selected for an interview, prepare by researching Imperial College Healthcare and the Cerner Operations Team. Be ready to discuss your previous experiences, how you handle user issues, and your approach to maintaining service standards.

How to prepare for a job interview at Imperial College Healthcare NHS Trust

✨Understand the Cerner Systems

Familiarise yourself with the Patient Administration System (PAS) and Electronic Paper Record (EPR) applications. Be prepared to discuss how these systems function and their importance in healthcare settings, as this will demonstrate your analytical skills and understanding of the role.

✨Showcase Your Communication Skills

Since the role involves working closely with users and external agencies, highlight your communication abilities. Prepare examples of how you've effectively resolved issues or provided feedback in previous roles, showcasing your ability to foster good working relationships.

✨Know the Standards and Procedures

Research local trust standards, policies, and nationally mandated policies relevant to the role. Being able to discuss these during the interview will show that you are proactive and understand the compliance aspects of the position.

✨Demonstrate Team Collaboration

The Cerner Operations team values collaboration. Prepare to share experiences where you worked as part of a team, especially in managing shared responsibilities or leading on specific functionalities. This will illustrate your ability to work well within a team environment.

Cerner Operations Analyst
Imperial College Healthcare NHS Trust
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