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- Tasks: Lead global HR processes and systems, driving transformation and enhancing employee experiences.
- Company: Join Imperial Brands, a leading global FMCG company with 25,000 employees.
- Benefits: Competitive salary, bonus scheme, and inspiring work environment.
- Why this job: Shape the future of People & Culture in a dynamic, inclusive organisation.
- Qualifications: Expertise in HR processes, systems like Workday, and strong problem-solving skills.
- Other info: Embrace growth opportunities and be part of a diverse, innovative team.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Global HR Process & Systems Lead (12 Month FTC)
Join Imperial Brands as our next Global HR Process & Systems Lead and play a key role in shaping the future of our global People & Culture operations. As an inclusive, innovative global FMCG business supported by 25,000 employees, we’re driving transformation across our organisation—and our P&C function is at the heart of it. This is a unique opportunity to lead process excellence across a dynamic, international landscape, helping us deliver smarter, more connected experiences for our people.
Principle Accountabilities
- Act as the go-to expert for global P&C processes and systems—leading the design, delivery, and governance of scalable, efficient solutions across Workday, ServiceNow, and beyond.
- Drive continuous improvement by identifying risks, resolving issues, and recommending smart, data‑informed enhancements that elevate both process performance and employee experience.
- Lead change impact assessments across the full lifecycle of transformation—from design and testing to deployment—ensuring seamless integration of both tech and non‑tech initiatives.
- Champion knowledge and consistency by partnering with the Global Knowledge & Content Manager to ensure all process documentation meets global standards and is accessible, accurate, and up to date.
- Keep the employee experience front and centre by designing and implementing process changes that are intuitive, user‑friendly, and aligned with our global P&C strategy.
- Monitor Workday updates and emerging industry trends, translating new capabilities into practical enhancements and proactively guiding Global Process Owners on opportunities to optimise and innovate.
Skills and Experience Required
- Proven expertise in business and process analysis, with a strong track record of designing and optimising global HR processes that drive operational excellence.
- Deep understanding of HR technologies, especially Workday, ServiceNow, and SharePoint, with hands‑on experience deploying and supporting complex systems like ERPs, portals, and knowledge bases.
- Strong problem‑solving mindset, with the ability to anticipate challenges, identify root causes, and implement effective, scalable solutions in a fast‑paced environment.
- Skilled in project and change management, with working knowledge of methodologies that support planning, risk mitigation, and managing interdependencies across global initiatives.
- Excellent communicator and influencer, confident in engaging with senior stakeholders, cross‑functional teams, and global communities to drive alignment and adoption.
- Experience in HR transformation programmes is a strong plus, along with hands‑on knowledge of process improvement methodologies like Lean and Six Sigma, tools such as Signavio, and a solid grasp of data analysis, performance metrics, and benchmarking.
What We Offer
In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.
Everyone Belongs
Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.
About Us
We’re a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award‑winning development programmes that creates exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.
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Global HR Process & Systems Lead (12 Month FTC) employer: Imperial Brands PLC
Contact Detail:
Imperial Brands PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global HR Process & Systems Lead (12 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Imperial Brands on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by diving deep into their HR processes and systems. Familiarise yourself with Workday and ServiceNow, and think of examples from your past experiences that showcase your problem-solving skills and project management expertise.
✨Tip Number 3
Showcase your passion for continuous improvement! Be ready to discuss how you've driven process excellence in previous roles. We want to see that you’re not just about maintaining the status quo but are eager to innovate and enhance employee experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Imperial Brands.
We think you need these skills to ace Global HR Process & Systems Lead (12 Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global HR Process & Systems Lead role. Highlight your experience with HR technologies like Workday and ServiceNow, and showcase any relevant process improvement projects you've led.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven process excellence and improved employee experiences in previous positions.
Showcase Your Problem-Solving Skills: In your application, emphasise your problem-solving mindset. We want to see how you've anticipated challenges and implemented effective solutions in fast-paced environments—this is key for the role!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Imperial Brands.
How to prepare for a job interview at Imperial Brands PLC
✨Know Your HR Tech Inside Out
Make sure you brush up on your knowledge of Workday, ServiceNow, and any other relevant HR technologies. Be prepared to discuss how you've used these systems in the past and how they can be optimised for better employee experiences.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your ability to identify challenges and implement effective solutions. Think about specific instances where you've improved processes or resolved issues, especially in a fast-paced environment.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. You'll need to engage with senior stakeholders, so being able to influence and align teams is crucial. Consider role-playing with a friend to refine your communication style.
✨Emphasise Continuous Improvement
Be ready to discuss how you approach continuous improvement in HR processes. Share your experience with methodologies like Lean or Six Sigma, and how you've applied them to drive operational excellence in previous roles.
