Telecommunications software vendor urgently require a Telecoms Manager / Contact Centre Expert to become a Product Engineer / Product Owner to help define , develop and launch new Contact Centre Automation and Contact Centre Security Software. The ideal candidate will intimately understand Contact Centre Operations and Technologies from and Engineering stand point in order to fulfil the scope of the role. The role has close and in- depth involvement with product definition, specification, evolution and management, plus product engineering and product lifecycle, and with marketing, pre-sales consultancy and sales activity. Based in Milton Keynes with flexibility to work from home and will also involve some occasional travel to Europe and the USA, both to trade events and customer sites, and in this respect will involve supporting product introduction through to customer deployment. The successful applicant will have the following qualities and experience in respect of the Contact Centre: Experience in Implementation, Support and Management of Contact Centre; Experience of integration with back-end systems (CRM, databases etc.); Have an Engineering background, and will be technically strong; Will ideally have a background in software engineering and scripting languages; Personal qualities will include: Being innovative, creative with an imaginative approach to solving problems. Telecoms Expert, Contact Centre, Telecoms Manager , Contact Centre Operations, Telecoms Developer , Integration's, CRMs , Databases, Avaya, Genesys etc
Telecommunications Project Manager in Bletchley employer: Imperative People
As a leading telecommunications software vendor, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to thrive. Located in Milton Keynes, with the flexibility of remote work and opportunities for international travel, we offer a collaborative environment where your expertise in Contact Centre Operations can directly influence product development and customer success. Join us to enjoy competitive salary packages, continuous professional growth, and the chance to be at the forefront of cutting-edge technology in the telecoms industry.
